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This was the pop up error - "postgres user does not exist. check the information you entered"
Hello,
Did you create postgres user as written in doc ?
◦A database user configured as the owner of the ThingWorx database with the following:
▪All privileges granted to this user on the ThingWorx database.
▪The can login property set to yes.
This database user will be entered as the ThingWorx database username in the installer.
Kind regards.