Community email notifications are disrupted. While we are working to resolve, please check on your favorite boards regularly to keep up with your conversations and new topics.
While Installing PTC Navigate Framework Extension, I am getting this error.
2017-05-16 14:58:27.778+0530 [L: ERROR] [O: E.c.t.t.ThingPackage] [I: ] [U: SuperUser] [S: ] [T: http-nio-8085-exec-5] [message: com/ptc/resource/ResourceManager]
2017-05-16 14:58:27.788+0530 [L: ERROR] [O: E.c.t.w.ExtensionPackageUploader] [I: ] [U: Administrator] [S: ] [T: http-nio-8085-exec-5] [context: An unexpected server error occurred: com/ptc/resource/ResourceManager][message: com/ptc/resource/ResourceManager]
any help?
Solved! Go to Solution.
The best way to start troubleshooting this sort of installation errors is by checking the compatibility matrix.
Could you please provide your versions of java, tomcat, Thingworx platforn, Thingworx utilities, Navigate? ALso ensure it's matching the Windchill matrix.
The best way to start troubleshooting this sort of installation errors is by checking the compatibility matrix.
Could you please provide your versions of java, tomcat, Thingworx platforn, Thingworx utilities, Navigate? ALso ensure it's matching the Windchill matrix.