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Community Tip - Learn all about the Community Ranking System, a fun gamification element of the PTC Community. X

Cannot log in to the chalk app but I can on the website

EP_9698327
2-Explorer
2-Explorer
‎Nov 02, 2020 05:32 PM
‎Nov 02, 2020 05:32 PM

Cannot log in to the chalk app but I can on the website

Hi 

 

Currently I am trying to setup our users for the chalk program.  I have created 2 users and passwords and can log into my profiles on line, but I cannot log in with the chalk app.

 

Please help 

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tmccombie
21-Topaz I
21-Topaz I
(To:EP_9698327)
‎Nov 06, 2020 09:58 AM
‎Nov 06, 2020 09:58 AM

Can you share a screenshot of the error you are receiving in the Chalk app?

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