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When the technician (also host) walk around in the office area after the initial scan of the area the expert received a message that drawing will be possible again when he is back in the help are.
Best Regards
Olena
Hi @oparfon
Thanks for sharing this use-case. It is extremely helpful for us.
Once a map is created, we will continue to build on that map as long as the local user is moving slowly AND there are enough features/textures to track. If this continuous mapping breaks the user will receive the message you described which prompts the user to go back to the initial area where we have successfully created a map. If the user dismisses this message (presses the x), then they will be prompted to create a new map. This will discard the existing map, but will allow for the user to map a new area for use with annotations. In the use case you described, this approach may make the most sense, assuming the user doesn't need to go back and forth multiple times (which would require a new map each time). Another thing to note is that the Sessions Summary, if enabled, will display images from both maps at the end of the call.