Community Tip - Stay updated on what is happening on the PTC Community by subscribing to PTC Community Announcements. X
Hi,
We have since purchase a subscription license from a distributor but until now have difficulty in linking or transitioning our account.
Please advise.
Thanks
Wilmerr
Solved! Go to Solution.
Hi Wilmerr,
Could you please provide your chalk account details in a private message. I will look into it and will provide an update.
Thank you!
View solution in original post
Is there a official process for converting from free account to a subscription? I have a customer that purchase a new a hosted subscription and it will not allow them start a session. Please advise.
