Error during uploading
May 07, 2021
09:48 AM
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May 07, 2021
09:48 AM
Error during uploading
Hi team,
when we are trying to upload the procedure to Editor Platform we receive the Error Message:
"The Capture must be a session folder or a .zip file containing the session data."
What does it mean?
Could we still use this captured material?
Best Regards
Olena
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Troubleshooting
2 REPLIES 2
May 10, 2021
04:41 AM
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May 10, 2021
04:41 AM
May 27, 2021
02:02 PM
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May 27, 2021
02:02 PM
You should still be able to upload the video and image assets if the Capture cannot be uploaded. Please share a screenshot of the console log (F12, then navigate to 'Console' tab) to help troubleshoot why the capture won't upload.
