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Hello,
When I choose portal login in Vuforia Studio, it keeps processing without a login. Also, an error appears in the log file.
Here is the content of the log file:
[2022-08-17T11:37:47.109Z] Status Message: [0mGET /api/projectTemplates [36m304[0m 36.790 ms - -[0m [2022-08-17T11:38:07.520Z] info: [twx-studio:pendingJobListenerService] Sending pending job notifications to all clients. [2022-08-17T11:38:08.671Z] info: [twx-studio:versionCheck] version check complete 9.5.0.5574 9.5.0.5574 true [0mGET /api/version/check [36m304[0m 1082.275 ms - -[0m [2022-08-17T11:38:09.184Z] info: [twx-studio:pendingJobListenerService] Sending pending job notifications to all clients. [2022-08-17T11:38:12.201Z] info: [twx-studio:studio-log] Debug logging disabled [2022-08-17T11:38:21.579Z] error: [twx-studio:index] uncaughtException Unexpected token < in JSON at position 2 SyntaxError: Unexpected token < in JSON at position 2 at JSON.parse (<anonymous>) at Request._callback (C:\Users\Ahmed Abdalrahiem\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\dist\server\routes\auto-configure.js:68:28) at Request.self.callback (C:\Users\Ahmed Abdalrahiem\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\node_modules\request\request.js:185:22) at Request.emit (events.js:400:28) at Request.emit (domain.js:470:12) at Request.<anonymous> (C:\Users\Ahmed Abdalrahiem\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\node_modules\request\request.js:1154:10) at Request.emit (events.js:400:28) at Request.emit (domain.js:470:12) at IncomingMessage.<anonymous> (C:\Users\Ahmed Abdalrahiem\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\node_modules\request\request.js:1076:12) at Object.onceWrapper (events.js:519:28) at IncomingMessage.emit (events.js:412:35) at IncomingMessage.emit (domain.js:470:12) at endReadableNT (internal/streams/readable.js:1317:12) at processTicksAndRejections (internal/process/task_queues.js:82:21) uncaughtException |
Hello,
Connect with Portal menu is only available for a Trial Vuforia Experience Service.
Since a few month, these environments have been decommissioned.
Please read this post :
https://community.ptc.com/t5/Vuforia-Studio/The-Vuforia-Studio-Free-Trial-is-Retiring/td-p/789775
So, I suppose that you are trying to connect to an on premise or PTC Cloud hosted environment.
In a such case, this menu should not be used.
Best regards,
Samuel