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Learn About PTC Community Badges

Jaime_Lee
Community Manager

Learn About PTC Community Badges

It is common for online communities to have a robust gamification program with badges members can collect.  The PTC Community delivers! Community members can earn badges for community achievements, taking advantage of the resources and tools available on PTC eSupport, and adopting PTC's digital ecosystem.

 

Our community members are outstanding, and the PTC Community Team is happy to recognize all your great engagement and participation with PTC!

 

Below is a list of some of the badges that you may find on your community profile as you complete various tasks or reach activity benchmarks!  This community post will be updated as new badges are rolled out and added. As we launch, you only get one notification. When all profiles are updated, we will restore immediate notifications when a new achievement brings another badge to your profile. 

 

1. Community Ambassador Badges

 

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Note:  Recipients of our  PTC Community Annual Recognition Badges are recognized on the PTCooler Community Lounge.

 

2. Support Badges

 

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On-Demand System Scan(s) allows system administrators for Windchill PLM and RV&S to manually scan their system files for recommended improvements on an ad hoc basis.  Members will receive  "On-Demand System Scan" badges after completing various scan intervals. Learn more about On-Demand System Scans here.
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Accepted Solutions are when a community member indicates a reply provided by another community member resolves their inquiry or issue. Members will receive "Accepted Solution" badges at various intervals.
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Articles Read badges are received when community members read eSupport Knowledge articles.

 

 

 

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Knowledge Article Feedback Contributor badge is given for community members that provide useful feedback or suggestions for eSupport articles.

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The Set Up Alerts badge is earned when you set up notifications in eSupport.  Learn more about how to set up notifications on the eSupport Discussion board. 

 

 

 

 

3.  Digital  Badges

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The Read Recommendations badge is what is received by viewing recommendations generated by Proactive Support Services, like On-Demand System Scan or Proactive Monitoring and Guidance.

 

 

4.  Special Badges

 

Special badges range from recognition for events that community members attend (such as LiveWorx pictured below) special roles, or tasks that the Community Team would like to recognize a community member for.

 

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Note:  If you do not have a special badge for an event you attended or an activity you participated in, please contact a moderator.  You can also send an email to community@ptc.com someone from the Community Team will be sure to respond and help you out! 

 

Keep engaging with PTC and collect more PTC Community badges!

 

Thank you for all your participation. We appreciate and value your contributions.

 

 

 

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