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sslClientAuth is failing for Thingworx Navigate

pshashipreetham
18-Opal

sslClientAuth is failing for Thingworx Navigate

Hello,

 

Lately the Certs were changed for the Windchill, then on, sslClientAuth is failing for the Thingworx Navigate, but the Fixed Authentication is working..

 

This is how it is configured now for the sslAuth

pshashipreetham_0-1712213859499.png

 

Thingworx Version: 9.2.1-b112

 

Thanks,

Shashi Preetham,
+91 8099838001 | shashi@psptechhub.com,
PSPTechHub  ||  World of PTC Thingworx  ||  LinkedIn
ACCEPTED SOLUTION

Accepted Solutions

Hi,

 

This issue is solved due to the CERTS issue. Once the CERTS is replaced, this issue will be fixed.

 

Thanks,

Shashi Preetham,
+91 8099838001 | shashi@psptechhub.com,
PSPTechHub  ||  World of PTC Thingworx  ||  LinkedIn

View solution in original post

2 REPLIES 2

Did you add your new ssl Certificates into the Thingworx keystore/truststores and Tomcat Truststore?

Typically

  • ThingWorxKeyStore.jks
  • ThingWorxTrustStore.jks
  • TomcatKeystore.jks

Which would have been configured on initial installation of Thingworx.

Hi,

 

This issue is solved due to the CERTS issue. Once the CERTS is replaced, this issue will be fixed.

 

Thanks,

Shashi Preetham,
+91 8099838001 | shashi@psptechhub.com,
PSPTechHub  ||  World of PTC Thingworx  ||  LinkedIn
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