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im issues --fields with same display name

vkocsis
1-Newbie

im issues --fields with same display name

Hello!

I'm writing a small tool around "im" and its functionality. I ran into the following problem:

I have an issue type where there exists a field with the display name of "Type". By default there is the built in field "Type". The field's name is different, lets call it "Other_Type".

I'm trying to get an issue with the following command:

im issues --fields=Type,Other_Type issue_id

The problem is that no matter what I do it only returns the later field (Other_Type). If I use --fields=Other_Type,Type then it only returns "Type". I tried it with the column numbers (eg -10 and 500) but nothing changed.

How can I get both fields in one call to "im"? I rather not call "im" twice due to runtime requirements. Changing the display name is not an option.

Thanks,

Viktor

12 REPLIES 12
DanR.
10-Marble
(To:vkocsis)

Possible suggestion/solution.  Add --fieldsDelim=XYZ (or whatever you want to call it) and redirect the output to a text file.

im issues --fields=Type,Other_Type,id --fieldsDelim=XYZ > c:\output.rtf

Open the output.rtf and do a replace of the characters "XYZ" to whatever you want.  Tabs would be best IMHO.

Hope that helps.

Dan

vkocsis
1-Newbie
(To:DanR.)

Already tried using a custom delimiter character but the results are the same.

Viktor

KaelLizak
14-Alexandrite
(To:vkocsis)

Hello Viktor Kocsis‌,

If you run im issues issue_id, do you get results for both the fields Type and Other_Type?

Are those the actual names of the fields, or have you renamed them for this post?

What is the output you get when you run im viewissue issue_id ?

Regards,
Kael


Kind Regards,
Kael Lizak

Senior Technical Support Engineer
PTC Integrity Lifecycle Manager

Hello!

im issues issue_id : (without --fields) just returns the issue_id and Type as expected where Type is the (correct) issue Type.

im viewissue issue_id: only returns Other_Type as "Type" where there is a conflicting display name between fields, if there is not it returns the actual issue Type.

Type is the built in issue type (every issue have it) with the display name "Type".

Other_Type is our custom field with the display name "Type".

No, Other_Type is not the actual name, but I think it does not matter what the database name is (its unique after all). I tried using the database ID-s instead of field names but that results in the same.

The strangest thing is that im issues --field Type,Other_Type only returns one field not two.

If I use the webservice (Integrity_10_2Service) it returns the values correctly.

Thanks,

Viktor

KaelLizak
14-Alexandrite
(To:vkocsis)

Hello Viktor Kocsis‌,

Because the strings used might matter.  It looks like you're saying your custom field's name has the string "Type" in it, though.

Which release of Integrity are you on?  I can't reproduce this behavior on 10.9.  When I try to set the display name to my equivalent of Other_Type on this release, I get the error "Error editing field AType:  MKS1038808: Cannot change display name to "Type" because type "Widget" already refers to a field with that display name.

The code path might also depend on the kind of field.  Could you share what the type is for field "Other_Type"?

Regards,
Kael


Kind Regards,
Kael Lizak

Senior Technical Support Engineer
PTC Integrity Lifecycle Manager

Hello Kael Lizak‌,

Integrity version on the server:

Integrity 10 (10.7.0.7933)

API Version: 4.15.7933

Hotfixes:

S140000000-001, S140000000-002, S140000000-003, S140000000-006, S140000000-007,

S140000000-008, S140000000-010, S140000000-011, S140000000-012, S140000000-013,

S140000000-014, S140000000-015, S140000000-016, S140000000-017, S140000000-018,

S140000000-019, S140000000-020, S140000000-021

Client version:

IntegrityVersion.png

Integrity - Workflows and Documents Report says the following:

report.png

Thanks,

Viktor

Hello Viktor,

"Im Issues" always runs with the "Field name" and not with respect to "Display Name". For example if you want to extract "Text and State" fields means, you have to specify

"im issues --fields=ALM_Text,State <item_ID> ; here "ALM_Text" is the field name and "Text" is just display name.

Please check whether you have specified valid "Field name" for both "Type" and "Other Type".

Regards,

Sathish

Hello

I didn't used the display name as a parameter, I use the field name. If I would use the displayname, that would look like im issue --fields=Type,Type

Also, its not possible to use it with the display name, it returns "Field "xyz" does not exist" error even if such display name exists but no field with that name.

Please read the original post again.

Viktor

DanR.
10-Marble
(To:vkocsis)

Viktor,

I believe you should not use "Type" for the display name of the field "Other_Type".  Maybe change it to "Type2" or "Kind" or "Category".   When I name fields I place a tag in front of the field name.  For example:  I have three types called Problem Report (PR), System Change (SC) and Change Request (CR).  Fields created specifically for PR would be named "PR_MyFieldName", "SC_MyFieldName" and "SC_MyFieldName".

Dan

vkocsis
1-Newbie
(To:DanR.)

Hello!

As I wrote earlier changng the display name is not an option. I dont know what other tools depends on it beeing displayed as "Type".

Can we agree on that this is a bug in im?

Viktor

LLawton
14-Alexandrite
(To:vkocsis)

I certainly sounds like a bug, please make sure you open a case with PTC Support.

I think it's never been found before because probably everyone else avoids defining another field with the display name "Type".

In my experience (but of course it's only mine), it's better to avoid using generic names that, in the end, mean very little. If it were me, I'd use a name like "Item Type" or "Defect Type", or whatever helps better qualify what this type really means.

I also avoid having similar display names for different fields, and even having internal and display names different. There are many places where Integrity doesn't make the difference and that creates confusion for users and administrators.

khoppe
14-Alexandrite
(To:vkocsis)

Hello,

I've had same problem and had been in contact with PTC Support.

They could verify this behaviour which is a bug.

Choosing fields with same Display name give the result like you see.

AFAIK an RfC had been created, but for me it is only low priority, cause we've used the workaround to change one field's display name.

Sorry that I can't give more details like the bug's RfC no.

Klaus

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