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Windchill Systems/Software Engineering Tips

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Hint: to open the small pictures perform a "right-click" and then "open in separate tab"   Intention This document is intended as a discussion base for topics and solutions around Reporting in general and specifically the Integrity Gateway and the Integrity Reports.   Status Although the PTC world speaks in between with ThingWorx and PTC Navigate (including reporting Apps), I still believe that Integrity Build-In Reporting has its place in the product.   Related Use Case As a user, I want the system to provide a single interface to generate predefined reports without having to switch to different tools. I need different formats depending on my goal for the information processing, either in MS Word, MS Excel, HTML or PDF format.   Standard Integrity Functionality Integrity Gateway: Create standardized Output - mainly in Word Format - for any stakeholder or auditors. Integrity Reports: Ad Hoc Reporting for any kind of business need in HTML or XML format.   1. Integrity Gateway (Client) The Integrity Gateway is a Java client application that can be run with user interaction or in silent mode. The user can select one of the provided templates (export configurations) and the target file name. Then, the gateway reads and transforms the Integrity data to create MS Word output.   2. Integrity Reports (Server) Integrity Reports are a server-based way to create HTML pages or XML files from Integrity. The layout is based on HTML templates, which are enriched with certain Integrity tags. Such tags allow, for example, to create repetitive sections based on the data provided (for data tables). Integrity reports are very powerful, although we have seen problems when complicated rich text or specific image types are involved.   Comparison Matrix: Feature Integrity Gateway Custom Gateway* Reporting Engine* Integrity Reports Report Gateway* Supports Output in Word Format Yes Yes - - Yes Supports Output in Excel Format - Yes Yes - Yes Supports Output in HTML Format - - - Yes Yes Supports Output in XML Format - - - Yes Yes Supports direct PDF Export - Yes - - Partially Supports Scheduling - - - - Planned Supports E-Mail Distribution - - - - Planned Supports configurable Output File Names - Yes   - Planned Supports Archiving - - - - Planned   We see that Integrity provides different techniques for different purposes (standard and non-standard*). All are valid approaches for the respective business case.   Reporting Customizations The most common customization is the Custom Gateway, but the Reporting Engine is also very often used. The Report Gateway is brand new and combines the functionalities of Reports and the Gateway on Server.   The Custom Gateway is a local Java Application which sits on top of the Gateway and offers mainly the following: Flexible Output Path and configurable File Names PDF Generator Baseline Picker   In addition, the Custom Gateway can add Java functionality to any export. Herewith you can get almost all data from any location in Integrity and enrich your data export. Examples are: trace listing, administration configuration export, audit trail listing, test document export with test session and detailed test results. All this is done with additional API calls directly before the document generation process.   The Custom Gateway also works with Excel. A similar template concept with tags as in Word was implemented. This allows you to create professional looking preconfigured Excel files directly from Integrity including Excel charts.     The Reporting Engine is an ad-hoc reporting tool to create Trace listings in Excel. It is a stand-alone Java-based solution that is not related to the Integrity Gateway. The layout is template-based and the trace data to be listed can be configured in specific XML files.   The Integrity Report Gateway is one of the latest customizations that bring the Custom Gateway functionality to the server. It was created on customer request to avoid local Java files completely. This solution already replaces the local Integrity Gateway. To further develop this solution, additional sponsors are required (current state: conceptual study, but very stable, re-use possible on request).   At the moment, we do not have a common solution to meet automated report scheduling, e-mailing or archiving. Although Integrity offers all of these elements, we only have to put everything together.   Report Scheduling Use Case: As a user, I want to create a report (one or multiple times) automatically from the system at a particular time or day, for example, for my own internal or external meetings with my clients as a preparation. The report should be generated automatically, that I do not have to log into the system and have to run it by hand entering the selection criteria again and again.   Report e-Mailing Use Case: As a user, I would like to have a system generated report automatically sent to me or a definable user group, for example, for my own internal or external review meetings with my customers. The report should be automatically sent, so I do not have to log into the system, to select and send it manually.   Report Archiving Use Case: As a user I would like that specific reports are automatically archived by the system when I have requested this. For example, I want the reports generated by the system sent to my clients to be archived, so I can keep track of them. A different example relates to audit-related reports I have prepared, which I must hold for several years.   Next Steps I am interested in your approaches to solve today's Integrity internal reporting requirements. I am also interested in how you have implemented scheduling, emailing, and report archiving.   Thank you   (Known professional or semi-professional solutions in use by our clients:  PTC ThingWorx Apps, BIRT, Oracle BI Publisher)
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Hello, we are currently evaluating an option to include customized help into the ILM standard help system.   I am wondering if anyone of you can give me input how you today create custom help text (in your environment), and which tools you use to maintain it. From PTC point of view this customized help might come out of Integrity Process Director directly.   I am pretty sure that such a "Customized Help System Redirector", like it is briefly described below, can be implemented easily.   Here is the draft concept:   Related Ideas List Adminstrators of Integrity Related PTC Windchill Solution Windchill Help Center Enhancements Volker
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This has been a question which gets asked of PTC Support time and again. Unfortunately there is no *good* way to do it with out-of-the-box Integrity functionality so I am making this blog post to share with everyone what one of our largest Workflows and Documents customers has done.
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Intention This document is intended to describe the current status of Integrity LM configuration reports and to collect related discussions and ideas.   Configuration Reports for W&D Integrity Docs Custom developed offline solution creating static html pages about types and triggers for review and sharing Is provided as a JAR file to be executed on client One alternative is "Type Fields in Excel" Custom developed offline solution creating Excel Files instead of html files with similar information Especially helpful when you are in a workshop and like to track requested changes directly in Excel for later implementation Is provided as a JAR file to be executed on client IMConfig Custom developed Online solution for Admin reporting. For Type-Fields, the same java code is used here like in solution #2. And, it offers many more reporting, not only "Type-Fields-Workflows". For example, it offers also reporting for User-Group-Dynamic-Group details. Is provided as a single WAR file to be copied to the server Administration Reports Custom developed Word Export showing Administration Configuration Details for Types, States, Fields etc. CLI You can use the CLI to create config lists in CSV or XML format, and upload the same into any custom reporting tool. I am using #3 instead, where possible. Relationship and Trace Listing Custom Developed Excel List for all admin Relationships  and Traces. Created for Documentation and Validation purposes.  Trigger Overview  This report lists all Triggers with the name, and they are ordered by the type names on which the trigger fires. Each box represents a trigger. Additional flags highlighting the type, the pre or post mode, if a script is linked etc.   Configuration Reports for Config Mgmt: for ACLs: Standard Client Form providing ACL details in regards to given ACLs for users/groups and projects, subprojects In General You can use the CLI to create config lists in CSV or XML format, and upload the same into any custom reporting tool.   Next Steps If you are aware of any other solution that I should list above, please post it here as comment. If you are aware of any other related Idea or Discussion that I should reference, please post it also.   Related Discussions: For W&D: PTC Integrity Configuration Report‌ Re: Is there a possibility to give out all definition done in ILM "Workflow and Documents" how to compare two Integrity configurations   Volker
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There are currently 127 PTC Integrity Tutorials available on the PTC University Learning Exchange.  These tutorials range from things as simple as navigating the web interface and the client GUI to Re-using Requirements and configuring Integrity to re-import Microsoft Word documents
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Intention This tip lists different best practices how we are managing certain administrative use cases within Integrity LM. All of them are in production since some years, and very stable.   Status The list below is a working list. Feel free to comment or even add more. I will update the main tip section accordingly.   Best Practices with Use Cases   Topic #1 Environment specific images for the Presentation Layout. Use Case As a user or administrator, I want to see easily in which environment I am working. Best Practice Add an Image to the presentation layout, which has always the same name, such as environment.png The link is pointing to a file on that specific server. The image itself presents the Environment, such as TEST or PROD. This solution also works in a stage environment. Example   Topic #2 Stageable Gateway Configurations Use Case As a system administrator, I want to stage all files, including the XML files in gateway + gateway/mappings. Best Practice see HowTo-Stage-Gateway-Configuration-Files   Topic #3 Versioning of Customizations Use Case As an Integrity Administrator I want to version any customized file of my Integrity Server Best Practice Create a folder structure in Source which matches exactly the sever structure of your Integrity. Put all files that you want to version into this folder structure. Create also a folder structure under public_html/gateway to serve the Best Practice #2. Create another folder structure that matches the local folder structure for your client. Put any file into this structure which you need to deploy to your clients. In addition, create a separate folder structure for any custom development, such as local customized Java Classes. This approach will finally version any file that is needed to manage your Integrity Installation.   Topic #4 Easy recognizable Item Images Use Case As an user, I want to easily identify the item type I am working with. Best Practice We have seen very different ideas of how a type image is used by our PTC customers. Our suggestion is that you use different images for different types, like it is defined in the ALM solution. If you add more types, our suggestion is to reuse the small image and use it also for the main image. You can use MS PowerPoint to create such images ('save as image' functionality) All images should have the same height. The color itself shall rather be bright, and never bold. Because the user focus shall remain on the data, not on the image 🙂 Example It may look like this:   Topic #5 Use Stage Configuration for IM Use Case As a System Administrator, I want to get as much as possible process support for administrative changes. Best Practice If you have not considered yet, take a look at the Stage Configuration for Integrity IM. The Stage configuration allows you to utilize a transportation wizard helping you to move configuration changes along your environment chain. It is described in the Administration Guide from Integrity LM.   Topic #6 Keep the Database small with File Vaulting Use Case As an administrator, I want to utilize system possibilities to keep the database size small. Best Practice Enable File Vaulting for the Integrity Database This technique will move binary data out of the Source area into the file system, but the data files itself stay accessible. Finally, such files are no more part of the database, therefor the database size stays longer small. You may also consider this feature when you are life and you want to reduce the database size again. Hint: usually the data size stored in Integrity is caused by such binaries (usually ~ 70% of the total DB size).   Topic #7 See the Configuration from a different perspective Use Case As an administrator, I want a documentation of the Integrity configuration, to check specific elements without the need to open the Administration Client. Best Practice Use IntegrityDocs   Topic #8 Item Level Restriction Use Case As a user, I want to get more guidance into which project level I shall store Items and Documents. In other words, Integrity shall prevent me from putting any item into any project (level). Best Practice We have implemented a trigger preventing the user to put items and documents into projects which are not allowed. This trigger handles explicit item and document allowances, but also item and document restrictions on the project level only. For example, the trigger raises an error saying: "You are not allowed to store item of type XYZ into the project level 2. Such items can be stored in project level 1 or 3 only". This helps us to keep a good data project quality.   Topic #9 Dedicated Training and Development Environments Use Case  As a Training Coordinator or as a Developer, I need a dedicated Environment where I can prepare my data and run my own tests and/or prepare Training Material. Best Practice Use "im createsolution" to create a "configuration copy" of your environment. Install this "configuration copy" into a dedicated Integrity Server (or VM). From that minute on you can work completely disconnected, prepare the demo or test data you need, or execute certain development tasks. Later on you bring your results back into the production environment.  The "configuration copy" will be very fast and is very small, because it won't contain any production data. Exporting with "im createsolution" is a matter of some minutes, installing it might take a bit longer. Alternative approach: Stage-To-Empty   Topic #10 Functional Testing with Integrity STeF Use Case As a system responsible, I want to automate functional testing, to reduce regression test durations for configuration changes Best Practice If you are interested in a thorough testing approach for Workflow & Document changes, such as Trigger, Field or State configurations, consider the use of the framework "Integrity STeF". STeF stands for Setup Testing Framework and helps you in definining and automating any tests that you would usually perform manually.   The Framework is Wiki based, test cases are defined in so called Fitnesse tables. You can run each test separately, or combined in test suites, or all tests for the whole application at once. Also a command line execution method is supported, for nightly tests 🙂 Integrity STeF is also an excellent tool to generate test data for tip #9.   The next set of Best Practices is here
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Paul Bowden, Principle Consultant, from Nanga Systems teams up with The Reuse Company to show you how Requirements Quality Suite and Requirements Authoring Tool is used with PTC Integrity Lifecycle Manager to ensure high quality, reusable requirements. These requirements can then form a high quality foundation to drive successful UML / SysML activity. This allows multi-discipline teams to build complete reliable and agile traceability across your engineering assets.   
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If you are interested in "Meeting Minutes" and / or "RESTful services" in Integrity LM, read on ...
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Hello Community,we are often asked why in the ALM Solution the item metrics are updated only once a day.Actually, it is implemented that way, especially because such an update might take a long time and would affect the end users GUI performance negatively.But, still companies are
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Overview of the integration between Integrity Modeler 8.3 and Windchill 11.0 M010. Also includes detailed use cases for the integration.Provides descriptions of the Integrity Modeler Windchill Exporter and PTC Navigate Manage Traces Modeler Extension (ThingWorx app) components.
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Last Updated:  2014-04-10EDT1652Final Update:  2016-06-17:  This is the final edit of this blog post:  Here is a link to the Integrity Lifecycle Manager Master Hotfix Hub:  This hub is a list of all public Hotfixes from Integrity 10.4 and later, and should always be current to within
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Finding Answers and Getting HelpI suspect that most of you are already fairly adept at finding information on this site.  I've put together a brief road map for those of you who are having difficulty finding information.  I have also explicitly exposed links to pages to make bookmarking
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Hello All,   Let me show you how we recently configured the Integrity Lifecycle Manager layout for our Rich Client. Below is an example, the Test Session. As you can see, it looks new and helps the user to navigate easily within the form. Now, I ask you for your feedback. Maybe you have implemented another form layout that you are very proud of?   Test Session Layout:   Same Layout with Comments:   And the other Tabs:
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If there are 2 PLE licenses available how can it be controlled which users can access those licenses as the default is to take the license so the first 2 users take the licenses unless they specify not to take the license? This prevents the specialist variability Modeling users access the editor licenses. The method in this video uses the Flexlm options file to control who can use these features:   There are many other licensing features that the options files can control. For details please see Chapter 5 - The Options File in the Flexlm End user guide this can be downloaded from: https://support.ptc.com/appserver/wcms/standards/fileothumbredirect.jsp?&im_dbkey=168637&icg_dbkey=522
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Storyboard describing best practices and a typical development process that can be used to apply Model Based System Engineering (MBSE) using Windchill Modeler.
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Call for ParticipantsPTC is looking for participants for a Voice of the Customer focus group covering integration of Change Management Processes between Windchill and Integrity and other ALM tools. PurposeThe purpose of this program is to align voice of the customer with the roadmap
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In my last blog post, I talked about ways the Integrity Customer Community facilitates getting help.Since then, we've linked our KCS article base to the Knowledge search that already revealed key cases from our old Knowledge Base, along with Reference Documents.  With the rollout
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I'm pleased to share a presentation that covers Model Management with WIndchill Modeler 9.4, which is part of an upcoming training course "Introduction to Windchill Modeler". This presentation gives an introduction and best practices on the following topics: Access permissions versioning, private sandboxes, rebase, reconcile clone, component sharing, import/export differencing, reporting package states and versions  regards, Patrck
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We are bringing the Liveworx UX Lab to you this year! Contribute to the design and development of PTC’s products from the comfort of your home.   Participate in online 1:1 session with PTC Researchers and Designers to take our prototypes & conceptual designs for a spin, share your expertise to directly impact the experience of our future products.   For all Liveworx 2020 UX Lab sessions, click here   Windchill SSE (formerly Integrity) session links: WINDCHILL: RV&S 12.4 (formally Integrity Lifecycle Manager) WINDCHILL: Modeler 9.3 (formerly Integrity Modeler)
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Windchill Systems & Software Engineering is pleased to announce that, in collaboration with the LiveWorx Team, we are offering Systems & Software Engineering Virtual Symposium, a webinar series dedicated to Systems & Software Engineering (formerly Integrity) topics.  Some of the content being planned includes the latest news and product updates from PTC SSE Product Management team, partner solutions, and customer presentations.    We wanted  to give you a sneak peek on the PTC Community, while we finalize the schedule.    Please register tor the event to stay informed.        
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