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In my Change Request process for a document approval the "Outside Approval Process" task was accidently "Completed" and it went to the next step "Create New Change Notice". How do I bring it back to the "Outside Approval Task"?
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Not knowing that workflow but if you do not have a route back from the Create New Change Notice, you cannot go back unless you restart the workflow and advance back to the Outside Approval Process step. Setting the state back to Open on Change Request and having it kill running workflows should restart it.
Not knowing that workflow but if you do not have a route back from the Create New Change Notice, you cannot go back unless you restart the workflow and advance back to the Outside Approval Process step. Setting the state back to Open on Change Request and having it kill running workflows should restart it.
A while back someone post the question how to restart a terminated workflow. It’s doable. I posted this example showing it’s doable.
How to restart a terminated workflow
In short, you can terminate your workflow and then use this technique to restart the workflow and start which ever activity you want.
In my example, I show the running activity at the time of process termination as the activity that gets restarted. But that’s just an example. You can certainly restart an activity that was inadvertently completed.