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Hello everyone,
i have a problem with our cad worker, we have the following error:
18-nov-2015 18.31.59:Start Job: Assembly - 6601497a.asm, 1.11
18-nov-2015 18.31.59:make temp dir F:\ptc\Windchill\temp\pubtemp\publish1472366436063873968.tmp
18-nov-2015 18.31.59:"As Stored" Config Spec is available
18-nov-2015 18.31.59:The EPMDocument As Stored Config Spec was selected as the default
18-nov-2015 18.31.59:Start: Assembly - 6601497a.asm, 1.11
18-nov-2015 18.31.59:Authoring Application: Creo
18-nov-2015 18.31.59:Transferring Files to: F:\ptc\Windchill\temp\pubtemp\publish1472366436063873968.tmp
18-nov-2015 18.32.15:Number of Files (identified to be) Transferred: 1.201
18-nov-2015 18.32.15:Creo Asm Conversion
18-nov-2015 18.32.15:Added request to PROE queue
18-nov-2015 18.32.15:Job 33.611 submitted to worker: ARGOCREO.landini.msft-PROE:1
18-nov-2015 18.32.15:LOGID: worker_120.log
18-nov-2015 18.32.15: Registering Server
18-nov-2015 18.32.16: Downloading 6601497a.asm
18-nov-2015 18.32.20: Loading 6601497a.asm
18-nov-2015 18.33.49:Failure to retrieve 6601497a.asm name 6601497a (err = -4)
18-nov-2015 18.33.49:Asm Processing Returned: $ERROR$ Failure to retrieve 6601497a.asm name 6601497a (err = -4)
18-nov-2015 18.33.49:Attempting to delete temporary workspace publish1472366436063873968tmp.
18-nov-2015 18.33.49:Done deleting temporary workspace publish1472366436063873968tmp.
18-nov-2015 18.33.49:CadAgent Returned: $ERROR$ Failure to retrieve 6601497a.asm name 6601497a (err = -4)
18-nov-2015 18.33.49:End (with Error): Assembly - 6601497a.asm, 1.11
18-nov-2015 18.33.49:End job (with error): Assembly - 6601497a.asm, 1.11
18-nov-2015 18.33.49:Publish Complete event dispatched
18-nov-2015 18.33.49:remove temp dir: F:\ptc\Windchill\temp\pubtemp\publish1472366436063873968.tmp
every failed publishing has the same error err = -4
do you know what it means?
thanks
Christian,
this is an article about troubleshooting cad worker error.
You can start from here.
It is as it says. For some reason 6601497a can't be retrieved. Have you tried opening it up in a cad session? Make sure that it doesn't have any missing components for some reason.
Here are a couple other articles around the specific error.
Hi,
You can use Search tool to get links concerning your problem:
https://support.ptc.com/search/Pages/results.aspx#k=Failure%20to%20retrieve%20name
MH