I suggest to delete the problem model and delete the frames of the workspaces. Then you can add the model again to the Workspace.
Hope it helps
Daniel Garcia
Enviado desde mi iPhone
El 18/10/2012, a las 21:08, "Uminn, Tom" <-> escribió:
> Four different users in the last two days have received the message “cannot retrieve model <model name=">”. If this model is inside an assembly, this message will be followed by the message “wtws://Windchill/<file name="> cannot be retrieved.” Looking at the workspace shows the object in question listed, but not modified and not out of date. Switching to a different workspace makes no difference. The object can be added to the workspace but not opened in Pro/e. Adding an earlier version of the same object to the workspace works fine and can be opened. Updating this out-of-date object to the latest version (unchecking “reuse content in workspace”) again yields an object that cannot be opened. Other users have no issues opening the exact same object.
>
> I am guessing that no matter how many times you add this object to different workspaces, each version of this object will only ever exist one time in the local cache. I am betting that this object in the cache is corrupt, but I don’t know how to force Windchill to really truly re-download it. Short of deleting the users cache (currently ~ 9.8 GB), does anyone have any other ideas? The fact that this has happened to four different users with four completely different files in the last two days is making me very nervous. Thanks.
>
> Tom Uminn
> Engineering Systems Analyst
> trans-matic Mfg.
> 616-820-2499
> -
>