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BjoernRueegg17-Peridot
17-Peridot
November 4, 2021
Solved

Change Management bugs in Windchill 12.0.2

  • November 4, 2021
  • 4 replies
  • 4302 views

Hi there, did somebody has tested entirely the change management in Windchill 12.0.2.x? For me exist incredibly many errors for Change Notices. E.g.

  • Setting multiple objects to a target state. The command just don't work. PTC Support wanted to put me off until 12.1... I now requested a bug fix for 12.0.2.x
  • Target state selection which will not be saved during change task creation will hopefully be fixed in 12.0.2.3 (imagine the target states will have changed during save and are moved to a wrong not controlled state...)
  • Revise action which has been hidden in some cases (fixed in 12.0.2.2)

Are there any other known issues in the area of change management? Have any community members already done extensive testing in this area? Thank you very much for any response.

    Best answer by BjoernRueegg

    All my open tickets are confirmed to be fixed in 12.0.2.3 released by the end of December 2021.

    Thanks PTC 😉 especially @JeffZemsky 

    4 replies

    A
    aacciano314-Alexandrite
    14-Alexandrite
    November 5, 2021

    Adding @jzemsky for visibility

      S
      21-Topaz I
      STEVEG21-Topaz I
      21-Topaz I
      November 5, 2021

      Oh great.  We are on 12.0.1.2 with expectations of going to 12.0.2.x soon.  The reason for that is because the New Folder icon is missing for standard users but is supposed to be fixed in the latest build.

        L
        LawrenceS18-Opal
        18-Opal
        November 8, 2021

        I am trying to understand the extent of this problem.  Does the multiple object state change fail in all the following circumstances or just some?

        • When performed by both User and admin?
        • CommonSpace (detail and search page)?
        • Workspace?
        • User/admin from within the Change Notice dialog?
        • Automatic state changes as part of how a CN travels through approvals?
        B
        BjoernRueegg17-PeridotAuthor
        17-Peridot
        November 15, 2021

        Setting the release target for multiple objects is failing in general.

        A new article has been released for the case: https://www.ptc.com/en/support/article/CS343101

          L
          LawrenceS18-Opal
          18-Opal
          November 18, 2021

          @BjoernRueegg So PTC cannot reproduce the issue you are having and therefore won't fix it?

          L
          LawrenceS18-Opal
          18-Opal
          November 18, 2021

          If anyone else has tested 12.0.2, can you reply as to whether or not you can set state of multiple objects?

          T
          23-Emerald IV
          TomU23-Emerald IV
          23-Emerald IV
          November 18, 2021

          You're definitely not the only one.  I was just taking to my sales rep. at EAC yesterday and he has a large customer in the area who is having this exact same issue.  Apparently PTC is being very unresponsive about the whole thing.  I can give you his contact info if you want to send me a PM.

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            BjoernRueegg17-PeridotAuthorAnswer
            17-Peridot
            December 14, 2021

            All my open tickets are confirmed to be fixed in 12.0.2.3 released by the end of December 2021.

            Thanks PTC 😉 especially @JeffZemsky 

              B
              BjoernRueegg17-PeridotAuthor
              17-Peridot
              July 15, 2022

              Unfortunately the bug with the target state is back in 12.0.2.5. Target state selection which will not be saved during change task creation.

               

              Does anybody has 12.0.2.5 or 6 to verify it?

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