Crash: Debugging strategy

[isodius]

Hi,

We're trying to setup a 10.0 Windchill development environment. We ran PTC Solutions installer, set required parameters and launch the installation. The installation procedure ran for a while, and then some command windows appeared, one for Apache, one for a server<something> (sorry, I forgot) and one for MethodServer.

And suddently, the PTC Solutions Installer showed a popup "An error occured", and was closed.

We tried to run Windchill and it almost works. Apache is started and we can access to Windchill connection page. We can connect with our wcadmin user and we can reach the Windchill homepage. But this page contains a big area showing a Java error stack trace.

Now, we would like to know what's the debugging strategy to get our Windchill in a correct working state?

Thanks.

romuald

[isodius]

We've made some investigations. When we run Windchill as the PTC Solutions Installer did, we don't get any error from the ServerManager, but from the MethodServer, the first error reported is:

INFO : wt.pom.properties - Connection: datastore=Microsoft SQL Server(10.50.4000) jdbcVersion=4.0 driver=Microsoft SQL

Server JDBC Driver 3.0(3.0.1301.101) driverVersion=3.0

java.lang.IllegalArgumentException: Illegal attempt to replace global WTContext

at wt.util.WTContext.init(WTContext.java:438)

at wt.util.WTContext.init(WTContext.java:353)

at wt.util.version.WindchillVersion.main(WindchillVersion.java:428)

at com.ptc.windchill.upgrade.instupghistory.service.StandardDatabaseVersioningService.performStartupProcess(Stan

dardDatabaseVersioningService.java:94)

at wt.services.StandardManager.startup(StandardManager.java:459)

at wt.services.ManagerImplementation.startup(ManagerImplementation.java:356)

at wt.services.DefaultStartupHandler.startup(DefaultStartupHandler.java:112)

at wt.services.StandardManagerService.performStartupProcess(StandardManagerService.java:166)

at wt.services.StandardManager.startup(StandardManager.java:459)

at wt.services.StandardServicesHandler.start(StandardServicesHandler.java:44)

at wt.method.MethodServerMain.run(MethodServerMain.java:421)

at wt.method.MethodServerMain.main(MethodServerMain.java:272)

ERROR : com.ptc.windchill.upgrade.instupghistory.service.StandardDatabaseVersioningService - Unable to display version

information for installation directory. This is not considered a blocking issue, but should be investigated. Details o

f failure follow:

ERROR : com.ptc.windchill.upgrade.instupghistory.service.StandardDatabaseVersioningService - java.lang.IllegalArgumentE

xception: Illegal attempt to replace global WTContext

Any idea? Thanks.