Delete stucked executing job in queue

[GK_10890476]

I am using Windchill PDMLink Release 11.1 and Datecode with CPS M020-CPS20

publish job unable to delete from queue. when tried Queue stuck in stopping state.

[Catalina]

Hi @GK_10890476 

Thank you for your question! 

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[SWeiler_9940261]

Try using the command line utility. You can delete items out of the queue more easily using this than you can through the Windchill UI for queues. See PTC article on how to use it:

https://www.ptc.com/en/support/article/CS134506

[Catalina]

Hi @GK_10890476 ,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.
Please note that industry experts also review the replies and may eventually accept one of them as solution on your behalf.

Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,

[MichaelStertz]

This is a typical problem with the WVS publish queues as the Windchill queue waits for an external event (the CADworker), and if this communication is missed the job and the queue get stuck.

Please see https://www.ptc.com/en/support/article/CS37569 for the handling and troubleshooting WVS publishing queues.

Michael