Email from Windchill to external email address

[kirk.wemple]

On one of our development servers we can successfully send email from Windchill to an external email address such as a Yahoo email address. On another we can't. Anything to look for to debug this issue?

--Kirk Wemple

[SteveVinyard]

Hi Kurt, try adjusting the mail properties. Don't use anonymous mail send, configure a specific user for Windchill to use and then input that username/password into Windchill using the following xconfmanager commands. If that is already done, run a test and look at the method server logs. Maybe poke around in the Email queue to see if they are even getting sent.

xconfmanager -s wt.mail.mailhost=<server_name> -s wt.mail.smtp.username=<user_name> -s wt.mail.smtp.password<my_password> -t codebase/wt.properties -p


Steve Vinyard
Application Engineer

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