Installing Pro/I 3.4 M062

ehill · ‎Apr 07, 2010

I am working on upgrading from 3.3 to 3.4 M062, mostly to enable us to get onto WF4. I have planned to just import my 3.3 dump file into a fresh install of 3.4 M062. Unfortunately, I'm having trouble getting Oracle installed properly on my test server, & am finding PTC's documentation on this subject is inconsistent. Tech support has also beenof littlehelp so far. I've read through every guide & post on this site & elsewhere that I can find, which have helped a little, but aren't getting me through to the end.

My questions:

The compatibility matrix states theOSA that is needed for 3.4 M06 is OSA 3.4 M060. Is this correct for M062, or should OSA 3.4 M070 be used?
The compatibility matrix also states that Oracle 10.2.0.3 is needed for OSA 3.4 M060 or M070, but when I run the install it is asking for the 9.2.0.1 CDs. Does Pro/I 3.4 M062 require Oracle 9i or 10g?
The software download of Pro/I 3.4 M062 states it is a patch, but it installs just likea full build release. Can it be installed from the CD without first installing previous builds?
Has anyone been through a fresh install of M062 successfully, & have some tips they can share?

Thanks in advance!

Eric Hill
Staff Engineer
ASM America
(T) 602.470.2720
(F) 602.470.0747

RandyJones · ‎Apr 07, 2010

On 04/07/10 15:34, Eric Hill wrote:
>
> I am working on upgrading from 3.3 to 3.4 M062, mostly to enable us to
> get onto WF4. I have planned to just import my 3.3 dump file into a
> fresh install of 3.4 M062. Unfortunately, I'm having trouble getting
> Oracle installed properly on my test server, & am finding PTC's
> documentation on this subject is inconsistent. Tech support has also
> been of little help so far. I've read through every guide & post on this
> site & elsewhere that I can find, which have helped a little, but aren't
> getting me through to the end.
>
> My questions:
>
> * The compatibility matrix states the OSA that is needed for 3.4 M06
> is OSA 3.4 M060. Is this correct for M062, or should OSA 3.4 M070
> be used?

You need to download the cd titled "R3.4 PRO/INTRALINK ORACLE SOFTWARE ASSISTANT CD"
for 3.4 M060. The other OSA are merely decoys...

> * The compatibility matrix also states that Oracle 10.2.0.3 is
> needed for OSA 3.4 M060 or M070, but when I run the install it is
> asking for the 9.2.0.1 CDs. Does Pro/I 3.4 M062 require Oracle 9i
> or 10g?

That's because you are using the incorrect OSA.

> * The software download of Pro/I 3.4 M062 states it is a patch, but
> it installs just like a full build release. Can it be installed
> from the CD without first installing previous builds?
> * Has anyone been through a fresh install of M062 successfully, &
> have some tips they can share?

I believe it is a full release. I never actually installed M062 for
the dataserver. I only installed it on the clients.

>
> Thanks in advance!

See this previous thread for more info:

ehill · ‎Apr 07, 2010

Thanks for the clarification, Ian, I see where those "other" OSAs on the downloadspagehad me using the wrong software.

Now I am getting an aborted installation due to a Java error. I have tried three different Java versions: 1.5.0_11 (called out in OSA splash page),1.6.0_7 (called out in 3.4 HW notes) & the latest, 1.6.0_19, with the same results. Does anyone have any ideas on how to get past this one?

java.lang.NumberFormatException: For input string: "

 at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)

 at java.lang.Integer.parseInt(Integer.java:468)

 at java.lang.Integer.parseInt(Integer.java:497)

 at com.ptc.osa.install.actions.OracleDistributionMediaPrompt.newMediaId(OracleDistributionMediaPrompt.java:110)

 at com.ptc.windchill.install.util.prompting.AbstractDistributionMediaPrompt.process(AbstractDistributionMediaPrompt.java:61)

 at com.ptc.windchill.install.framework.InstallAction.run(InstallAction.java:473)

 at com.ptc.windchill.install.framework.InstallAction.install(InstallAction.java:317)

 at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA8113)

 at com.zerog.ia.installer.Action.install(DashoA8113)

 at com.zerog.ia.installer.Action.install(DashoA8113)

 at com.zerog.ia.installer.GhostDirectory.install(DashoA8113)

 at com.zerog.ia.installer.Installer.install(DashoA8113)

 at com.zerog.ia.installer.actions.InstallProgressAction.m(DashoA8113)

 at com.zerog.ia.installer.actions.ProgressPanelAction$1.run(DashoA8113)

Eric Hill
Staff Engineer
ASM America
(T) 602.470.2720
(F) 602.470.0747

ptc-478260 · ‎Apr 08, 2010

The OSA installer is very fussy about the length of the folder names of the downloaded media.

Try putting the disks into folders in the root directory of a drive and name the folder something very short like;

C:\OSA
C:\102010
C:\102030

I was getting the exact same error and a call to PTC tech support helped me come up with this resolution.

Ian Bagnald
System Support Analyst Sr.

Moog Inc.
Components Group
Halifax Operation