Hi All,
We have an issue with INTRALINK 3.4M062. I shall first brief on the
current setup we have with 3.4M040. The SYSPOOL fileserver is located at
"ABC". The vault for the SYSPOOL is configured to
\\XYZ\prointralink\intralink_data\vault
<file: \\xyz\prointralink\intralink_data\vault="> (XYZ is a storage
space and fileserver cannot be installed). The access for
\\XYZ\prointralink <file: \\xyz\prointralink="> is provided only for
the account GLOBAL\USER1. This account alone has complete rights. And
the INTRALINK fileserver service was allowed to run as GLOBAL\USER1. as
shown below. This worked without any issues with INTRALINK 3.4M040. But
when I install INTRALINK 3.4M062 and configure the fileserver similarly
I receive an error "Error loading preferences". Any ideas on this will
be greatly helpful.
Thanks,
Giridhar
Engineering Data Management Group,
HTS Bangalore,
Phone: 91-80-26588360, Extn: 48564