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Limit Sub-Type of Problem Report to certain contexts only

vmcdaniel
12-Amethyst

Limit Sub-Type of Problem Report to certain contexts only

Hey gang,

I have a scenario where we want to softype the Problem Report, and only allow certain users to use the soft type.
I was thinking I would do this by context and context team.
I do not see a way to have context based-soft types, is it possible?
Do you have another method by which to achieve my requirement?

Thanks -V

2 REPLIES 2
pwilliams-3
13-Aquamarine
(To:vmcdaniel)

We do this in our Product template. We define the soft type and only add the ability to create the soft type to a certain team role.

Patrick Williams | Engineering Systems | c: 616.947.2110
[cid:image001.jpg@01CEA56D.E221D750]

Thanks Patrick, ACL's to a role or group could definitely work for me.

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