cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

We are aware of an issue affecting subscription email notifications. We are working to address the problem, but in the meantime be sure to check your favorite boards for new topics.

Migrate windchillDS to OpenDJ

RP_10484037
5-Regular Member
5-Regular Member
‎Jun 07, 2024 02:46 PM
‎Jun 07, 2024 02:46 PM

Migrate windchillDS to OpenDJ

Version: Windchill 13.0

 

Use Case: Migrate windchillDS to OpenD


Description:

I have recently migerated WindchillDS to OpenDJ. However I am getting below error in MS logs while starting windchill service

 

2024-06-07 11:01:39,006 FATAL [main] wt.method.server - MethodServerMain abort wt.services.ManagerException: Unable to start all managers.
Nested exception is: (wt.services.servicesResource/21) wt.services.ManagerException: Unable to start manager: "wt.audit.AuditService" with implementation class: "wt.audit.StandardAuditService"
Nested exception is: wt.services.ManagerException: Could not initialize Auditing service.
Nested exception is: wt.org.OrganizationServicesIEException: javax.naming.CommunicationException: slwebn0019.corp.mattel.com:1389
at wt.org.LdapServices.queryPrincipalsFromLdap(LdapServices.java:1181)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
at com.sun.proxy.$Proxy67.queryPrincipalsFromLdap(Unknown Source)
at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:12292)
at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:11556)
at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:11513)
at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:11498)
at wt.org.StandardOrganizationServicesManager._queryPrincipal(StandardOrganizationServicesManager.java:11405)
at wt.org.StandardOrganizationServicesManager.getAuthenticatedUser(StandardOrganizationServicesManager.java:3128)
at wt.org.StandardOrganizationServicesManager.getUser(StandardOrganizationServicesManager.java:3265)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
at com.sun.proxy.$Proxy66.getUser(Unknown Source)
at wt.session.StandardSessionManager.getUser(StandardSessionManager.java:454)
at wt.session.StandardSessionManager.getAdministrator(StandardSessionManager.java:326)
at wt.session.StandardSessionManager.setAdministrator(StandardSessionManager.java:289)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
at com.sun.proxy.$Proxy56.setAdministrator(Unknown Source)
at wt.audit.StandardAuditService.performStartupProcess(StandardAuditService.java:294)
at wt.services.StandardManager.startup(StandardManager.java:459)
at wt.services.ManagerImplementation.startup(ManagerImplementation.java:363)
at wt.services.DefaultStartupHandler.startup(DefaultStartupHandler.java:112)
at wt.services.StandardManagerService.performStartupProcess(StandardManagerService.java:167)
at wt.services.StandardManager.startup(StandardManager.java:459)
at wt.services.StandardServicesHandler.start(StandardServicesHandler.java:44)
at wt.method.MethodServerMain.run(MethodServerMain.java:584)
at wt.method.MethodServerMain.main(MethodServerMain.java:353)

2024-06-07 11:01:39,007 FATAL [main] wt.method.server.shutdown - Stopping services...
2024-06-07 11:01:39,008 INFO [main] wt.method.server.shutdown.services - All managers shut down.
2024-06-07 11:01:39,008 FATAL [main] wt.method.server.shutdown - MethodServer stopped

 

Labels:
0 Kudos
Notify Moderator
3 REPLIES 3
shussaini
16-Pearl
16-Pearl
(To:RP_10484037)
‎Jun 10, 2024 02:06 AM
‎Jun 10, 2024 02:06 AM

It seems Windchill is unable to communicate with the changed LDAP. Check this article. There is also a tech support video on the migration.

regards
~Syed

Notify Moderator
olivierlp
Community Manager
Community Manager
(To:RP_10484037)
‎Jun 18, 2024 02:48 PM
‎Jun 18, 2024 02:48 PM

Hi @RP_10484037 ,
I wanted to see if you got the help you needed from @shussaini.
If so, please mark his reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

Thanks,

Olivier
0 Kudos
Notify Moderator
MikeLockwood
22-Sapphire I
22-Sapphire I
(To:olivierlp)
‎Jun 18, 2024 02:55 PM
‎Jun 18, 2024 02:55 PM

Just a comment.

These messages indicate that a connection cannot be made. Too bad it doesn't say exactly that:

- Unable to start all managers
- Could not initialize Auditing Service

 

There is nothing specific about the Auditing Service - it just happens to be the first one.

 

Notify Moderator
Top Tags