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Need to run License usage report on Windchill 10.1

Arry_6609
4-Participant

Need to run License usage report on Windchill 10.1

For Upgrading Windchill 10.1 to Windchill 12.0, we are following hop upgrades from 10.1 -> 11.0 -> 12.1
As from Windchill 11.1 onwards, the Licenses usage have changes for Windchill, we would need to understand what kind of licenses we would need when the Upgrade is complete.

 

As per article : https://www.ptc.com/en/support/article/CS307145 , this CDs should have been available in the Downloads under Windchill 10.1 in PTC portal. But they are not. We tried to follow steps written in article: https://www.ptc.com/en/support/enablement/windchill-licensing/process/understand-windchill-licensing?source=search , but the utility when run gives us error. (unsupportedclassversionerror major.minor version 52.0)

 

Any help in this regard would be appreciated.

5 REPLIES 5

Better raise a request to tech support requesting for license usage utility for 10.1.

 

regards

~Syed

HelesicPetr
22-Sapphire II
(To:shussaini)

Yes @shussaini 

Also do not accept any reaction that 10.1 is not supported. 

You are going to upgrade to supported version and you pay so you need a help from PTC Tech support. 

 

PTC Tech support should provide the old CDs for the License usage utility

PetrH

Arry_6609
4-Participant
(To:HelesicPetr)

That's right, When I contacted PTC, they say CDs for 10.1 is not available.

HelesicPetr
22-Sapphire II
(To:Arry_6609)

Hi @Arry_6609 

I recommend to escalate the case to the manager and so on. 

They have the utility

PetrH

Hi @Arry_6609,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.
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Thanks,

Catalina
PTC Community Moderator
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