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I installed Windchill 11.0 on a test system and loaded base data. The system starts and I can login. However, if I shutdown Windchill or log off that computer, Windchill will not start again. The MethodServer log file shows this error:
2018-03-15 11:34:18,398 ERROR [main] wt.method.server.startup.services - Failure to start manager wt.audit.StandardAuditService
wt.services.ManagerException: Could not initialize Auditing service.
Nested exception is: wt.org.OrganizationServicesIEException: Error while attempting to obtain lock for task uri file://E:\ptc\Windchill_11\Windchill\tasks/wt/federation/QueryPrincipals.xml; nested exception is: java.io.FileNotFoundException: E:\ptc\Windchill_11\Windchill\tasks\codebase\com\infoengine\compiledTasks\file\E$3a$5cptc$5cWindchill_11$5cWindchill$5ctasks\wt\federation\.lock (Access is denied)
at wt.org.LdapServices.queryPrincipalsFromLdap(LdapServices.java:924)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
at com.sun.proxy.$Proxy48.queryPrincipalsFromLdap(Unknown Source)
at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:8227)
at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:7912)
at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:7878)
at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:7869)
at wt.org.StandardOrganizationServicesManager._queryPrincipal(StandardOrganizationServicesManager.java:7810)
at wt.org.StandardOrganizationServicesManager.getAuthenticatedUser(StandardOrganizationServicesManager.java:2344)
at wt.org.StandardOrganizationServicesManager.getUser(StandardOrganizationServicesManager.java:2466)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
at com.sun.proxy.$Proxy47.getUser(Unknown Source)
at wt.session.StandardSessionManager.getUser(StandardSessionManager.java:449)
at wt.session.StandardSessionManager.getAdministrator(StandardSessionManager.java:321)
at wt.session.StandardSessionManager.setAdministrator(StandardSessionManager.java:284)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
at com.sun.proxy.$Proxy36.setAdministrator(Unknown Source)
at wt.audit.StandardAuditService.performStartupProcess(StandardAuditService.java:287)
at wt.services.StandardManager.startup(StandardManager.java:459)
at wt.services.ManagerImplementation.startup(ManagerImplementation.java:363)
at wt.services.DefaultStartupHandler.startup(DefaultStartupHandler.java:112)
at wt.services.StandardManagerService.performStartupProcess(StandardManagerService.java:166)
at wt.services.StandardManager.startup(StandardManager.java:459)
at wt.services.StandardServicesHandler.start(StandardServicesHandler.java:44)
at wt.method.MethodServerMain.run(MethodServerMain.java:603)
at wt.method.MethodServerMain.main(MethodServerMain.java:373)
2018-03-15 11:34:18,507 INFO [main] wt.method.server.shutdown.services - All managers shut down.
I have looked at other responses to this error, but they all are from a rehost, not a clean install.
Solved! Go to Solution.
As it looks like the Windows user which starts Windchill has not access to this folder:
E:\ptc\Windchill_11\Windchill\tasks\codebase\com\infoengine\compiledTasks\file\E$3a$5cptc$5cWindchill_11$5cWindchill$5ctasks\wt\federation\.lock (Access is denied)
So the easiest thing it to go the folder E:\ptc and give the System (or the user which starts Windchill) full rights to all subfolders and files
As it looks like the Windows user which starts Windchill has not access to this folder:
E:\ptc\Windchill_11\Windchill\tasks\codebase\com\infoengine\compiledTasks\file\E$3a$5cptc$5cWindchill_11$5cWindchill$5ctasks\wt\federation\.lock (Access is denied)
So the easiest thing it to go the folder E:\ptc and give the System (or the user which starts Windchill) full rights to all subfolders and files