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No "ptcRepositoryDefinition" entry was found in the Directory for the given LDAP URL

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LZ_10253907
4-Participant
4-Participant
‎Oct 21, 2022 07:04 AM
‎Oct 21, 2022 07:04 AM

No "ptcRepositoryDefinition" entry was found in the Directory for the given LDAP URL

Hi! We've recently set up Windchill at our university and we have problems connecting to the server through Creo Parametrics.

 

When we add the server through Server Management in Creo Parametrics, and login it says "Authentication failed" (after 60 seconds):

LZ_10253907_0-1666347758608.png

 

The methodServer.log says

 

 

ERROR [ajp-nio-127.0.0.1-8010-exec-7] com.infoengine.log.error testuser01 - com.infoengine.au.delegateprovider.DirectoryBasedCmdDelegateProviderService.getCommandDelegateEntry() caught an exception while searching the Directory for the Command Delegate specified by commandName: <getServerVersionInfo>, wcTypeId: <com.ptc.windchill.uwgm>, targetRepository: <windchill.edu.liu.se>. Exception: (com.infoengine.au.delegateprovider.delegateproviderResource/3) com.infoengine.au.delegateprovider.RepositoryObjectNotFoundException: No "ptcRepositoryDefinition" entry was found in the Directory for the given LDAP URL: "ldap://localhost/dc=windchill,dc=edu,dc=liu,dc=se,cn=configuration,cn=windchill,o=ptc??base".

 

 

Now what interests me is that Windchill seems to think that the LDAP URL is "ldap://localhost...." when it should be "ldaps://resourcedc.domain.org"

The default DirectoryService in wt.properties is "se.liu.ad.Ldap", which is the same as in info*engine:

LZ_10253907_1-1666348089331.png

 

I also checked our repositories in Task Delegate Administration:

LZ_10253907_2-1666348540311.png

 

As I understand it, it should be correct. I tested changing the Webject Processor to "se.liu.ad.Ldap" but that did not help. I have sinced changed it back, cleared the cache, and restarted the server.

In "wt.properties" it looks like this:

wt.federation.org.defaultAdapter=se.liu.ad.Ldap

wt.federation.org.directoryServices=$(wt.federation.org.defaultAdapter),se.liu.ad.Ldap

 

In our Database it says:

LZ_10253907_4-1666349846518.png

(blacked out the 'guid' in case it's sensitive info).

 

I can access Windchill through browser without any issues. Currently, only Creo Parametrics seems to have issues authenticating. We've tried with several different users.

 

I suspect the repository is incorrect somewhere (since it points to localhost according to the logs) but I don't know where.

Any ideas?

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Accepted Solutions
LZ_10253907
4-Participant
4-Participant
(To:LZ_10253907)
‎Nov 01, 2022 05:02 AM
‎Nov 01, 2022 05:02 AM

I found the solution!

We've set up a DNS alias for "windchill.ad.liu.se" which is "windchill.edu.liu.se"

I created a new Repository in Task Delegate Administration for the dns alias, and it started working.

LZ_10253907_0-1667293294536.png

 

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6 REPLIES 6
BenLoosli
23-Emerald II
23-Emerald II
(To:LZ_10253907)
‎Oct 21, 2022 09:54 AM
‎Oct 21, 2022 09:54 AM

Just a test.

When you register the Windchill server to Creo, are you typing in the server name or doing a cut and paste of the URL from the Windchill browser window? If typing it in, try to cut and paste.

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LZ_10253907
4-Participant
4-Participant
(To:BenLoosli)
‎Oct 25, 2022 08:52 AM
‎Oct 25, 2022 08:52 AM

Thanks for a quick reply!
I usually type it for hand. I tested copy pasting it this time and it still did not work sadly.

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LZ_10253907
4-Participant
4-Participant
(To:LZ_10253907)
‎Oct 26, 2022 07:35 AM
‎Oct 26, 2022 07:35 AM

I tested entering incorrect password and the Authentication window pops up again.

Some form of authentication does happen since the "Authentication failed" message only pops up when I enter correct credentials.

 

From the logs after I entered correct credentials:

2022-10-26 13:22:34,908 ERROR [ajp-nio-127.0.0.1-8012-exec-2] com.infoengine.log.error henbj71 - com.infoengine.au.delegateprovider.DirectoryBasedCmdDelegateProviderService.getCommandDelegateEntry() caught an exception while searching the Directory for the Command Delegate specified by commandName: <getServerVersionInfo>, wcTypeId: <com.ptc.windchill.uwgm>, targetRepository: <windchill.edu.liu.se>. Exception: (com.infoengine.au.delegateprovider.delegateproviderResource/3) com.infoengine.au.delegateprovider.RepositoryObjectNotFoundException: No "ptcRepositoryDefinition" entry was found in the Directory for the given LDAP URL: "ldap://localhost/dc=windchill,dc=edu,dc=liu,dc=se,cn=configuration,cn=windchill,o=ptc??base".
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - (com.infoengine.au.delegateprovider.delegateproviderResource/3) com.infoengine.au.delegateprovider.RepositoryObjectNotFoundException: No "ptcRepositoryDefinition" entry was found in the Directory for the given LDAP URL: "ldap://localhost/dc=windchill,dc=edu,dc=liu,dc=se,cn=configuration,cn=windchill,o=ptc??base".
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.au.delegateprovider.DirectoryBasedCmdDelegateProviderService.getRepositoryEntry(DirectoryBasedCmdDelegateProviderService.java:779)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.au.delegateprovider.DirectoryBasedCmdDelegateProviderService.lookupCommandDelegate(DirectoryBasedCmdDelegateProviderService.java:363)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.au.delegateprovider.DirectoryBasedCmdDelegateProviderService.getCommandDelegateEntry(DirectoryBasedCmdDelegateProviderService.java:259)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.au.delegateprovider.CommandDelegateProvider.getCommandDelegateEntry(CommandDelegateProvider.java:275)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.webject.mgt.DispatchTasks.invoke(DispatchTasks.java:424)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.SAK.ManagementWebject.invoke(ManagementWebject.java:81)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.soap.RPCHandler.execute(RPCHandler.java:1733)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.soap.RPCHandler.postProcess(RPCHandler.java:1321)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.soap.RPCHandler.postProcess(RPCHandler.java:1288)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.soap.RPCHandler.process(RPCHandler.java:647)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.soap.SOAPServlet.doPost(SOAPServlet.java:277)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.ptc.core.adapter.server.impl.SimpleTaskDispatcherTunnel.doPost(SimpleTaskDispatcherTunnel.java:122)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:681)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.licenseusage.licensing.LicenseFilter.doFilter(LicenseFilter.java:47)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.ptc.jws.servlet.filter.WsdlServletFilter.doFilter(WsdlServletFilter.java:61)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:86)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.httpgw.filter.WTContextBeanFilter.doWithWtContextBeanHandler(WTContextBeanFilter.java:104)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:58)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.util.DecompressionFilter.doFilter(DecompressionFilter.java:106)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.servlet.CompressionFilter.doFilter(CompressionFilter.java:294)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.servlet.RequestInterrupter.doFilter(RequestInterrupter.java:335)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.servlet.ServletRequestMonitor.doFilter(ServletRequestMonitor.java:1677)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.servlet.ServletRequestMonitorFilter.doFilter(ServletRequestMonitorFilter.java:57)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:196)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:364)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:526)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1660)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at java.base/java.lang.Thread.run(Thread.java:834)
2022-10-26 13:22:35,002 ERROR [ajp-nio-127.0.0.1-8012-exec-2] com.infoengine.util.IeContextMonitor.contexts henbj71 - 2022-10-26 13:22:33.845 +0200, -ls04l53c7;l9pfq5oi;1032;2nx80j;2592, 551, ajp-nio-127.0.0.1-8012-exec-2, -ls04l53c7;l9pfq5oi;1032;2nx80j;2589, henbj71, 10.244.0.64, , 1.1499503, com.infoengine.au.delegateprovider.RepositoryObjectNotFoundException
2022-10-26 13:22:35,002 ERROR [ajp-nio-127.0.0.1-8012-exec-2] wt.servlet.ServletRequestMonitor.request henbj71 - 2022-10-26 13:22:33.798 +0200, -ls04l53c7;l9pfq5oi;1032;2nx80j;2589, henbj71, 10.244.0.64, /Windchill/servlet/SimpleTaskDispatcher, CLASS=com.ptc.windchill.uwgm, POST, 500, 1.203125, 1.1956427
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LZ_10253907
4-Participant
4-Participant
(To:LZ_10253907)
‎Oct 26, 2022 07:44 AM
‎Oct 26, 2022 07:44 AM

I tested entering incorrect username and password a few times, and the authentication request just popped back up again. No error message.

After entering the correct credentials it waits for a while. After that I receive the error message "Authentication failed".

So some form of authentication does happen.

 

The logs after I use my correct credentials says:

2022-10-26 13:22:34,908 ERROR [ajp-nio-127.0.0.1-8012-exec-2] com.infoengine.log.error henbj71 - com.infoengine.au.delegateprovider.DirectoryBasedCmdDelegateProviderService.getCommandDelegateEntry() caught an exception while searching the Directory for the Command Delegate specified by commandName: <getServerVersionInfo>, wcTypeId: <com.ptc.windchill.uwgm>, targetRepository: <windchill.edu.liu.se>. Exception: (com.infoengine.au.delegateprovider.delegateproviderResource/3) com.infoengine.au.delegateprovider.RepositoryObjectNotFoundException: No "ptcRepositoryDefinition" entry was found in the Directory for the given LDAP URL: "ldap://localhost/dc=windchill,dc=edu,dc=liu,dc=se,cn=configuration,cn=windchill,o=ptc??base".
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - (com.infoengine.au.delegateprovider.delegateproviderResource/3) com.infoengine.au.delegateprovider.RepositoryObjectNotFoundException: No "ptcRepositoryDefinition" entry was found in the Directory for the given LDAP URL: "ldap://localhost/dc=windchill,dc=edu,dc=liu,dc=se,cn=configuration,cn=windchill,o=ptc??base".
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.au.delegateprovider.DirectoryBasedCmdDelegateProviderService.getRepositoryEntry(DirectoryBasedCmdDelegateProviderService.java:779)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.au.delegateprovider.DirectoryBasedCmdDelegateProviderService.lookupCommandDelegate(DirectoryBasedCmdDelegateProviderService.java:363)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.au.delegateprovider.DirectoryBasedCmdDelegateProviderService.getCommandDelegateEntry(DirectoryBasedCmdDelegateProviderService.java:259)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.au.delegateprovider.CommandDelegateProvider.getCommandDelegateEntry(CommandDelegateProvider.java:275)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.webject.mgt.DispatchTasks.invoke(DispatchTasks.java:424)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.SAK.ManagementWebject.invoke(ManagementWebject.java:81)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.soap.RPCHandler.execute(RPCHandler.java:1733)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.soap.RPCHandler.postProcess(RPCHandler.java:1321)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.soap.RPCHandler.postProcess(RPCHandler.java:1288)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.soap.RPCHandler.process(RPCHandler.java:647)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.soap.SOAPServlet.doPost(SOAPServlet.java:277)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.ptc.core.adapter.server.impl.SimpleTaskDispatcherTunnel.doPost(SimpleTaskDispatcherTunnel.java:122)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:681)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.licenseusage.licensing.LicenseFilter.doFilter(LicenseFilter.java:47)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.ptc.jws.servlet.filter.WsdlServletFilter.doFilter(WsdlServletFilter.java:61)
2022-10-26 13:22:34,908 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:86)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.httpgw.filter.WTContextBeanFilter.doWithWtContextBeanHandler(WTContextBeanFilter.java:104)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:58)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at com.infoengine.util.DecompressionFilter.doFilter(DecompressionFilter.java:106)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.servlet.CompressionFilter.doFilter(CompressionFilter.java:294)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.servlet.RequestInterrupter.doFilter(RequestInterrupter.java:335)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.servlet.ServletRequestMonitor.doFilter(ServletRequestMonitor.java:1677)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at wt.servlet.ServletRequestMonitorFilter.doFilter(ServletRequestMonitorFilter.java:57)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:196)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:364)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:526)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1660)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
2022-10-26 13:22:34,923 INFO  [ajp-nio-127.0.0.1-8012-exec-2] wt.system.err henbj71 - 	at java.base/java.lang.Thread.run(Thread.java:834)
2022-10-26 13:22:35,002 ERROR [ajp-nio-127.0.0.1-8012-exec-2] com.infoengine.util.IeContextMonitor.contexts henbj71 - 2022-10-26 13:22:33.845 +0200, -ls04l53c7;l9pfq5oi;1032;2nx80j;2592, 551, ajp-nio-127.0.0.1-8012-exec-2, -ls04l53c7;l9pfq5oi;1032;2nx80j;2589, henbj71, 10.244.0.64, , 1.1499503, com.infoengine.au.delegateprovider.RepositoryObjectNotFoundException
2022-10-26 13:22:35,002 ERROR [ajp-nio-127.0.0.1-8012-exec-2] wt.servlet.ServletRequestMonitor.request henbj71 - 2022-10-26 13:22:33.798 +0200, -ls04l53c7;l9pfq5oi;1032;2nx80j;2589, henbj71, 10.244.0.64, /Windchill/servlet/SimpleTaskDispatcher, CLASS=com.ptc.windchill.uwgm, POST, 500, 1.203125, 1.1956427
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LZ_10253907
4-Participant
4-Participant
(To:LZ_10253907)
‎Oct 26, 2022 08:17 AM
‎Oct 26, 2022 08:17 AM

I tested logging in with incorrect credentials and the authentication window just asked me to log in again.

Once I use the correct credentials it says "Authentication failed".

 

So some form of authentication actually occurs.

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LZ_10253907
4-Participant
4-Participant
(To:LZ_10253907)
‎Nov 01, 2022 05:02 AM
‎Nov 01, 2022 05:02 AM

I found the solution!

We've set up a DNS alias for "windchill.ad.liu.se" which is "windchill.edu.liu.se"

I created a new Repository in Task Delegate Administration for the dns alias, and it started working.

LZ_10253907_0-1667293294536.png

 

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