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Post WC 9.1 M060 to M070 upgrade issue.

ptc-5052152
1-Visitor

Post WC 9.1 M060 to M070 upgrade issue.

I just finished an upgrade from M060 to M070. The PSI completed without incident and all services restarted without error. However, when I try to launch Windchill, after a long delay, I get a Server 500 error (no logon prompt pops up). I did a compare on all .conf files in Apache with the original files from M060 and the were all identical. The error in the Apache error log reads as follows:



[Thu Apr 18 23:16:54 2013] [error] (OS 10061)No connection could be made because the target machine actively refused it. : proxy: AJP: attempt to connect to [::1]:8010 (localhost) failed



We are running on Windows Server 2008 R2 Standard with service pack 1


E:\ptc\Windchill_9.1\Windchill>windchill version


Support Support Installer
Datecode Release Number Release Id Sequence Display Label
-- -------- -------------- --------------- --------- ---------------------
M070 9.1 pdml.9.1.70.12 03 Windchill PDMLink
M070 9.1 wsp.9.1.70.12 03 Windchill Service Pack
M070 9.1 vizpviewrun.9.1.70.06 02 ProductView - ProductView Client
M070 9.1 whc.9.1.70.01 03 Windchill Help Center
M060 12.1 vizadapters.12.1.60.23 02 ProductView - Adapters
M070 9.1 ie.9.1.70.12 03 Info*Engine
M110 9.0 vizpview.9.0.110.05 02 ProductView - ProductView Standard
M070 9.1 wlp.9.1.70.12 01 Windchill MultiLanguage Pack
M070 9.1 wnc.9.1.70.12 03 Windchill Services


Temp Patches:
Label Description Install Date
----- ----------- ------------
9.1-M060_SUP4 9.1-M060_SUP4 [Seq 02] Aug 31, 2012 9:58:02 PM
9.1-M060_SUP5 Tpatch for wnc.9.1-M060-SecurityTpatch.SUP5 [Seq 10] Sep 1, 2012 12:31:10 PM
9.1-M060_SUP6_1 9.1-M060_SUP6_1 [Seq 01] Sep 1, 2012 12:35:17 PM
9.1-M060_SUP7 9.1-M060_SUP7 [Seq 09] Sep 1, 2012 12:41:57 PM


Non-Default Locale Support:
Code Name
---- ----
zh_TW
de



E:\ptc\Windchill_9.1\Windchill>java -version
java version "1.6.0_30"
Java(TM) SE Runtime Environment (build 1.6.0_30-b12)
Java HotSpot(TM) 64-Bit Server VM (build 20.5-b03, mixed mode)



Has anyone encountered this issue post upgrade from 9.1 M060 to M070?

1 REPLY 1

On 04/19/13 17:30, Carl Bandy wrote:
>
> I just finished an upgrade from M060 to M070.  The PSI completed without incident and all services
> restarted without error.  However, when I try to launch Windchill, after a long delay, I get a
> Server 500 error (no logon prompt pops up).  I did a compare on all .conf files in Apache with the
> original files from M060 and the were all identical.  The error in the Apache error log reads as
> follows:
>
> [Thu Apr 18 23:16:54 2013] [error] (OS 10061)No connection could be made because the target
> machine actively refused it. : proxy: AJP: attempt to connect to [::1]:8010 (localhost) failed
>

Sounds like WindchillDS and/or Tomcat are not running.


> We are running on Windows Server 2008 R2 Standard with service pack 1
>
> E:\ptc\Windchill_9.1\Windchill>windchill version
>
>       Support   Support Installer
>       Datecode  Release Number  Release Id Sequence   Display Label
>   --  --------  --------------  --------------- ---------  ----------


--
------------------------------------------------------------------------
Randy Jones
Systems Administrator
Great Plains Mfg., Inc.
1525 E North St
PO Box 5060
Salina, KS USA 67401
email: -
Phone: 785-823-3276
   Fax: 785-667-2695
------------------------------------------------------------------------

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