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14-Alexandrite
May 24, 2022
Solved

Rename from Workspace is greyed out

  • May 24, 2022
  • 2 replies
  • 4418 views

Hi,

One of the constructors has a problem with rename part. He has the same privileges and is in the same groups/roles but rename option is greyed out. Where did we suppose to look to fix it? It is urgent. 

 

rename.jpg

MattPat_1-1653406940468.pngMattPat_2-1653406972115.png

 

Best answer by MattPat

We found the solution and it is very odd too.

Changing the windows browser type to ie_browser in creo helps. I don't know why it was not working on chromium...

 

MattPat_0-1653484881726.png

 

2 replies

21-Topaz I
May 24, 2022

Is it checked in?  Then you cannot rename through the workspace.  You have to rename from a search.

23-Emerald IV
May 24, 2022

@STEVEG,

It wouldn't have the new icon (asterisk) if it was checked in.

21-Topaz I
May 24, 2022

Ah.  Missed that.

 

It probably won't be profile but check it anyway.

 

Is the other user trying to rename a file that is not checked in?

21-Topaz I
May 25, 2022

This is very odd.

Question:

You said "One of the constructors has a problem with rename part."  Did you really mean "constructors" or did you mean "contributor" like in the image you show.

If you did mean contributor then I assume both users are in that role?

MattPat14-AlexandriteAuthorAnswer
14-Alexandrite
May 25, 2022

We found the solution and it is very odd too.

Changing the windows browser type to ie_browser in creo helps. I don't know why it was not working on chromium...

 

MattPat_0-1653484881726.png

 

21-Topaz I
May 25, 2022

Wow!  I'm glad you found the problem.