Save-as not using new part number in Solidworks or Siemens NX.

[TP_9151962]

I am using Windchill PDMLink Release 11.2 and Datecode with CPS 11.2.1.10

Save-as does not use/generate new part number from Windchill. Save-as uses existing part number, prompting user to define new part number. Found article CS310090, already uninstalled and reinstalled WGM client application. No change in behavior. Solidworks 2020 SP5, Windchill WGM Client 11.2.1.0. This functionality works for other users, seems to be isolated to one client specifically when performing Save-as operation.

[avillanueva]

Did you compare their client ini file against others? Also, what about the user's preferences in Windchill, specifically around Save-As operation? 

[TP_9151962]

Users ini file is same as others, in fact we copy it over everytime for consistency. Checked save-as preferences in settings for user, also no difference. Suspect it may be corrupt user profile on Windows computer. Thanks for the suggestion. Will try logging on the same computer with different profile for validation.