At this year's PTC Live Global I was a co-presenter of the presentation: Using PSM to Diagnose Performance Bottlenecks, and is downloadable below. This presentation covered how to use PSM (Product System Monitor) to both monitor a Windchill system and how to dig into a problem when one occurs.
The second presentation is titled Improving Windchill Performance and was given by Ram Krishnamurthy the product manager for Windchill Performance and covers a lot of the core information to attaining acceptable Windchill Performance. If you only look at one slide, make it slide #9 which includes:
Thanks so much sir! I really enjoyed your lectures. They were informative and insightful. Maybe next year I will get the chance to meet you.