Upgrading from windchill (intralink) 10.0 to 10.2

[Aaronm87]

We are currently running windchill 10.0 using intralink. A couple years ago we had to rehost our server to a new domain and it took months and had to go back to the development team at PTC to resolve the issues. Is upgrading from 10.0 to 10.2 something that I can do myself using PTC's tools? We had Creo 3.0 and would like to use it, but currently it is not compatible with intralink 10.0, I tried searching through PTC's documents but I couldn't find much about upgrading. Has anyone had experience with PTC's tech support helping them with upgrade issues?

[hermannschleich]

install lastest version of windu from 10.0 on your testsystem
run windu to find out problem to be fixed

check the software matrix

PTC document:

In release 10.2, PTC is providing capabilities for customers to migrate from Pro/INTRALINK 3.4 into either Pro/INTRALINK 10.2 or Windchill PDMLink 10.2. For information on the Pro/INTRALINK Data Migrator, see the Pro/INTRALINK Data Migrator Compatibility Matrix: http://www.ptc.com/view?im_dbkey=157208 Pro/INTRALINK 10.2 For Pro/INTRALINK 10.2, PTC offers a bundled Oracle database that can be installed using its PTC Solution Installer. See the Database section for the platforms supported.

[BineshKumar1]

High level upgrade process is

1. Install the latest WinDU patches on Intralink 10.0
2. Run pre-upgrade mandatory tasks and fix all the critical errors
3. Setup a target system using PSI
4. Import the data from the source
5. Run the upgrade manager
6. Complete post upgrade activities
7. Run WinDU health check
8. Run through a thorough validation.

You can search in PTC esupport for upgrade guide or refer to Upgrade Resource Page -  http://support.ptc.com/appserver/wcms/standards/support_resource_page.jsp?&im_dbkey=96752&icg_dbkey=917

Thanks

Binesh

Barry Wehmiller International