Gentile supporto,
vi scrivo perché da qualche giorno alcuni utenti, tentando di accedere al server Windchill, ricevono il messaggio di errore "Utente non trovato".
Vi riporto di seguito l'output completo dell'errore.
Ritentando un'ora dopo il problema non si ripresenta.
Riavviare il server di Windchill e pulire la cache del server Web non hanno portato alcune beneficio.
Eccezione: wt.util.WTRuntimeException: wt.util.WTException: java.lang.reflect.InvocationTargetException
Eccezione annidata: java.lang.reflect.InvocationTargetException; l'eccezione annidata è:
wt.util.WTException: java.lang.reflect.InvocationTargetException
Eccezione annidata: java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor1570.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.ptc.core.appsec.FoundationHolder.getPrincipal(FoundationHolder.java:263)
at com.ptc.core.appsec.FoundationHolder.getPrincipalName(FoundationHolder.java:188)
at com.ptc.core.appsec.CSRFNonce.createMessage(CSRFNonce.java:467)
at com.ptc.core.appsec.CSRFNonce.access$000(CSRFNonce.java:35)
at com.ptc.core.appsec.CSRFNonce$1.call(CSRFNonce.java:321)
at com.ptc.core.appsec.CSRFNonce$1.call(CSRFNonce.java:319)
at wt.httpgw.WTContextBeanHandler.runOperation(WTContextBeanHandler.java:274)
at wt.httpgw.WTContextBeanHandler.runOperation(WTContextBeanHandler.java:259)
at sun.reflect.GeneratedMethodAccessor2006.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.ptc.core.appsec.CSRFNonce.initializeMac(CSRFNonce.java:317)
at com.ptc.core.appsec.CSRFNonce.initialize(CSRFNonce.java:162)
at com.ptc.core.appsec.CSRFNonce.newCSRFNonce(CSRFNonce.java:131)
at com.ptc.core.appsec.CSRFProtector.addNonce(CSRFProtector.java:297)
at com.ptc.core.appsec.CSRFProtector.getNonce(CSRFProtector.java:139)
at com.ptc.core.appsec.CSRFProtector.getNonce(CSRFProtector.java:118)
at com.ptc.core.appsec.CSRFProtector.getNonce(CSRFProtector.java:96)
at org.apache.jsp.WEB_002dINF.jsp.shell_jsp._jspService(shell_jsp.java:123)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:749)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:487)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:412)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:339)
at org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:238)
at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1047)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:817)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:669)
at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:574)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at wt.httpgw.filter.WTContextBeanFilter.doWithWtContextBeanHandler(WTContextBeanFilter.java:98)
at wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at wt.servlet.CompressionFilter.doFilter(CompressionFilter.java:248)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at wt.servlet.RequestInterrupter.doFilter(RequestInterrupter.java:327)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at wt.servlet.ServletRequestMonitor.doFilter(ServletRequestMonitor.java:1594)
at wt.servlet.ServletRequestMonitorFilter.doFilter(ServletRequestMonitorFilter.java:56)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:200)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:662)
at org.apache.tomcat.util.threads.TaskThread.run(TaskThread.java:77)
Caused by: (wt.session.sessionResource/2) wt.org.UserNotFoundException: Utente non trovato: nome Web sconosciuto: "mfeladmin".
at wt.session.StandardSessionManager.getAuthenticatedUser(StandardSessionManager.java:423)
at wt.session.StandardSessionManager.getPrincipal(StandardSessionManager.java:160)
at sun.reflect.GeneratedMethodAccessor19.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
at com.sun.proxy.$Proxy19.getPrincipal(Unknown Source)
at wt.session.SessionHelper.getPrincipal(SessionHelper.java:157)
... 72 more
