Windchill 10.0 M010 Workflow window would not launch.

[ParthivVed]

In 'Workflow Template Administration' window, when you try to create a new Template or edit existing one, you get the login screen but then nothing loads. You see windows 'loading' sign but no window loads for you to create or edit any workflows. I enabled Java console for message and here is what it says: (Note that all other Java applet windows for L/C Template Administration, Policy Administration, etc loads alrgiht).

basic: Applet started

basic: Told clients applet is started

network: Cache entry not found [url: http://<domain>/crossdomain.xml, version: null]

network: Connecting http://<domain>/crossdomain.xml with proxy=DIRECT

I have case opened with PTC support since few days now. We tried many things together, but nothing has helped. Ad per PTC support, this Workflow issue is faced by 7 out of 10 people. And everythime, they have to try different methods to resolve it. There is no surefire way to solve it. They have contacted R&D on this.

Has any of you faced similar issue? If so, were you able to solve it? How?

Thanks in advance for your advise on this.

[MatthewKnight]

do you have wt.method.minPort to wt.method.maxPort open

[ParthivVed]

Mathew, it's

wt.method.maxPort=5011

[MatthewKnight]

Right. Are they open on the firewall

[ParthivVed]

Yes.

[MatthewKnight]

I don't know then. I've had problems when checking "remember password/credentials." Does it work after you kill the session

[ParthivVed]

Nope. It does not work after killing sessions. I have made changes with PTC support, unistalled and installed latest JRE, etc. rebooted MS, nothing has helped. They too are looking into it (R&D is now involved).

Anyway, appreciate all your inputs. I should be updating this discussion once we find the solution.

[MatthewKnight]

Good luck. Sorry I couldn't help.

Are you running https? See if you can get it to work under http

[ParthivVed]

Ok, here is the soution.

I've WC installed on my local machine (test box) so I changed the host file to point server to 127.0.0.1

Pointing it to the actual IP address solved the issue.

I talked to PTC on this and they confirmed this happens only with worfkflow template. All others templates work fine even if you set the server pointing to 127.0.0.1

Hope this helps others if they face similar issue.

[vuchekar]

Hello Parthiv Ved,

Same issue is observed on my machine.

All appletes are working fine expect the workflow.

whre i should made changes to solve this.

Please guide us.

Regards,

Vivek

[PascalDICHELLO]

Hello,

Add this lines on this file

C:\Program Files (x86)\Java\jre6\lib\security\java.policy

grant codeBase "http://nameserver/Windchill/-" { permission java.security.AllPermission; };

permission java.net.SocketPermission "ip_adress_server_windchill:*","connect";

Regards

Pascal

[jessh]

First off, the crossdomain.xml stuff is perfectly normal and can be ignored.

Secondly, I'm pretty sure this issue has been fixed in a later MOR. By which SPR or the like, I have no idea, but I'm pretty sure if you did a test install of 10.1 M050 (or 10.2 M020) you'd find the issue had been resolved -- without any java.policy changes.