Windchill Desktop Integration is crashing the windows explorer after Windows 11 proposed update

[CK_10374314]

I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.2

Windchill Desktop Integration is crashing the windows explorer after Windows 11 proposed update to:
Edition Windows 11 Pro
Version 22H2
OS build 22621.963
Experience Windows Feature Experience Pack 1000.22638.1000.0
System Type 64-bit operating system

[cgautier]

Hello CK_10374314,

I'm Charles from PTC Technical Support in Europe, may I suggest you open a new case for this issue?

I remain at your disposal for any questions or concerns.

Kind Regards,

Charles Gautier.

[CK_10374314 · Accepted solution]

the problem is due to Windchill’s 12.0 DTI lack of support for windows 11

the only release that supports windows 11 is windchill 12.1.1.0

proposed upgrade to that release