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Windchill Workgroup Manager won't install on win 7

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Visitor

Windchill Workgroup Manager won't install on win 7

Hello! I'm having problems trying to install Windchill Workgroup Manager on a win7 64 machine. I tried the Troubleshooting Windchill Workgroup Manager Client Installation too without any luck

I got a error window saying that I'm trying to install on a unsupported OS (?!!) any ideas?

wcfeil.PNG

6 REPLIES 6
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Re: Windchill Workgroup Manager won't install on win 7

Set the below environment variable at system level, and try installing once again.

WWGM_ALLOW_TO_INSTALL = true

Thanks & Regards,

Suresh Babu

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Re: Windchill Workgroup Manager won't install on win 7

Hi Julian - It might be best to contact PTC Technical Support to troubleshoot your problem with installing the Windchill Workgroup Manager client on Windows 7 64bit.

I will add that the environment variable (WWGM_ALLOW_TO_INSTALL) mentioned in this thread is not supported by PTC R&D and should not be used.

Best Regards,

Mark

PTC Product Management

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Re: Windchill Workgroup Manager won't install on win 7

Thanks Mark. I'll contact Tech. support and add their reply here.-

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Re: Windchill Workgroup Manager won't install on win 7

Do you get an answer to this. I'm having the same problem.

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Re: Windchill Workgroup Manager won't install on win 7

Check to see if Java 8 is installed this stopped it for us.

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Re: Windchill Workgroup Manager won't install on win 7

Thank you! It was the latest version of Java causing the problem. I rolled it back to Version 7 Update 75 and it worked. Thanks again for the help.

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