how to remove recover failed installation

rtj · ‎Apr 10, 2015

Currently windchill 10 pdmlink is running and i tried of adding projectlink using solution installer as optional installation. had some errors and now some of services and third party services got corrupted . now i need to repair it

ChrisSpartz · ‎Apr 16, 2015

What sort of errors did you run into?

If you re-run the PSI, it should detect the failed installation and prompt you to recover it.

rtj · ‎Apr 17, 2015

This is the error i am getting. I think some problem with the Pjl file i downloaded.

ChrisSpartz · ‎Apr 23, 2015

Did you try redownloading the project link install file? Did that allow the install to complete successfully?

If it's still failing, then the PJL_PtcInstall.log should give a better idea of what's causing the failure. The log is located in the install/logs/ directory inside your Windchill directory.