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I am installing and testing Windchill for the first time, specifically Intralink 9.1 M050.
Master server install and setup worked fine, as did the install for the replica server.
I defined the host, vault, and root for the replica (on the master).
However, when I attempt to mount the folder for the replica, I get this:
Create mount for root folder "ogreplicafolder" failed.
Nested exception is: wt.util.WTException: Mount status cannot be determined
After the first attempt, I thought that maybe the folder must already exist, so I created it and tried again.
Same error.
Found nothing about this in PTC's knowledgebase.
Any advice?
Gerry
Yes, the location is writable.
As an extra test, I gave Everyone Full permissions to the folder.
Same error.
First, thanks to everyone for trying to help me so far.
Although I still have the problem, we have identified (and fixed) one problem, and have more info.
I was using PTC's eLearning to do the install, which did not mention anything about the patch CcsDsu.zip.
I have completely reinitialized the test replica server, and reinstalled from scratch, including the patch.
Both the master and replica server now show the same Windchill version for all components: 9.1.50.10.
A couple of people suggested broadcasting the configuration. This too was not covered in the eLearning.
Broadcasting the configuration produced this message:
wt.wrmf.delivery.WTDeliveryException: (wt.wrmf.transport.httptransport.httptransportResource/2) wt.wrmf.transport.WTTransportException: Authentication to
"http://repsrvtest.williams-int.com/Windchill/servlet/WindchillGW" Failed.
Nested exception is: (wt.wrmf.transport.httptransport.httptransportResource/2) wt.wrmf.transport.WTTransportException: Authentication to "http://repsrvtest.williams-int.com/Windchill/servlet/WindchillGW" Failed.
Nested exception is: wt.wrmf.delivery.WTDeliveryException: (wt.wrmf.transport.httptransport.httptransportResource/2) wt.wrmf.transport.WTTransportException: Authentication to
"http://repsrvtest.williams-int.com/Windchill/servlet/WindchillGW" Failed.
Nested exception is: wt.wrmf.transport.WTTransportException: Authentication to
"http://repsrvtest.williams-int.com/Windchill/servlet/WindchillGW" Failed.
Where do I go from here?
Gerry
More info:
Several people have asked me about pinging and firewall and ports.
All pings work fine (in both directions).
We have firewalls disabled on all servers and user PC's.
All firewall and related port blocking only apply to traffic going in/out to the Internet.
One exception: Our anti-virus does block programs that use port 25 (email) but I have that disabled the anti-virus on these test servers.
These test servers (master & replica) have only Windchill components installed.
So there should be no port conflicts with other applications.
Gerry
The master site's name has been never chnaged throughout my tests.
However, I did regenerate the key to be sure.
Same folder mount error.
Success!
You guys are awesome.
After all the great advice, I was convinced that I must have mistyped a something during the installation or configuration of Windchill on the 2 servers.
Instead of trying to find those mistakes, I decided to start fresh.
I reinitialized both servers and reinstalled everything from scratch.
I can now broadcast the configuration without any error.
And the mount was successful.
Thank you all for your help.
Have a great weekend.
And inform your manager that you deserve a raise. <grin>
Gerry
