proe2pv Error:56127 Failure to retrieve model (err = - 4)

[scaponio]

I have more jobs failed for small prt and drawing with error log:

proe2pv Error:56127 Failure to retrieve xxx.prt (err = - 4)

or proe2pv Error:56127 Failure to retrieve xxx.drw (err = - 1)

[scaponio]

I have resolved issue, someone is interested?

[rmk]

Hi Caponio,

Please post the fix, lot of users has same publishing issue. Your post will be helpful to solve the issue.

Thanks in advance

BR

MKR

[scaponio]

Hi Ramanathan:

i have applied instruction in document links down:

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS9608&art_lang=en&posno=1&q=cs9608&ProductFamily=Windchill%7CWPA&source=search

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS63378&art_lang=en&posno=1&q=cs9608&ProductFamily=Windchill%7CWPA&source=search

I solved my issue and reduced a lot of the jobs failed

Now we have 0,4% jobs failed in 3 months, see image for my jobs statistics.

But half depending to random crash, typically depending to time out or cad file.

Kind regards

Salvatore Caponio

.

[rmk]

Great and Thanks Caponio,