I am using Creo Parametric - Release 6.0 (connected) Release 6.0 and Datecode6.0.6.0
Hello,
First i don't know what is the "connected system" phrase and how to find it on my computer.
So the one i put is arbitrary choosen from the list...
If you know how to find mine, please tell me, thank you 🙂
Here is my problem :
I have a generic part which has 2 instances. Generic is OK.
Until some more geometry modifications, the 2 instances worked very well.
I was able to open them from the family table, and was also able to modify the functions etc ...
But now, each time I try to open one of these two instances from the family table window, Creo crashes with fatal error.
Same fatal error occurs when I try to verify the family table.
I tried by deleting theses instances. re-creating them, making them more "simple" to try again and trying to go step by step to see where is the problem but same fatal error occurs.
I also repaired the potential geometry errors displayed in the menu "Tools -> Verify geometry". But nothing changed. Still the fatal error.
Can you please help me ?
It is a important file for my company.
I can send the entire traceback.log file if it is needed.
Thank you for your support.
Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 14244.
Here are the errors that I faced
-------------------------------------------------
The trace creation timestamp is: mar. juil. 26 17:52:05 22
The executable build timestamp is: jeu. févr. 04 09:03:18 21
The datecode is: 2020354
The pro machine type is: x86e_win64
The process ID is: 20964
The traceback type is : CRASH
The logger exit status is: 00003
-------------------------------------------------
Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 14244.
Thread 14244
=====================
0x00007FF77E1DDE68 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x0, 0x0, 0xa8274278, 0x517b0d60 )
0x00007FF77E1DF338 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0xffffffff, 0xa8274278, 0x1, 0x57d8bd88 )
0x00007FF77E1DF10C NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x15, 0x5955b529, 0x1, 0xffffffff )
0x00007FF77E1D9E43 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x1, 0x2, 0x5955b628, 0x0 )
0x00007FF77E1D9B49 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x5955b620, 0x7e1e2354, 0x0, 0x4025e5c8 )
0x00007FF77E1D9B21 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x0, 0x57d8bd88, 0x2, 0x2 )
0x00007FF77E1DF4F8 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x497d7708, 0x1, 0xc15ee, 0x2 )
0x00007FF778DFCB2E NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x4025e5c8, 0x0, 0x0, 0x2 )
0x00007FF778E0CD7C NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x180e, 0x0, 0x554a8bd8, 0x4 )
0x00007FF778DF1BEA NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x4025e5c8, 0x5955bd70, 0x1, 0x0 )
0x00007FF778DF1A45 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x394, 0x5955bc09, 0x4025e5c8, 0x5955bd70 )
0x00007FF77AC6A5AF NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x5955bd70, 0x3e, 0x1, 0x78d5cd16 )
0x00007FF77A5FC17A NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x180e, 0xffffffff, 0x0, 0x78d5b299 )
0x00007FF77A5FC24D NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x8, 0x47f41e10, 0x567d0e50, 0x1000000 )
0x00007FF77A5FC27F NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x8, 0xffffffff, 0x47f41e10, 0x180e )
0x00007FF77A5FC2F9 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x180e, 0x552fe5e8, 0x8, 0xa4b5f )
0x00007FF778D60348 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x47f41e10, 0x180e, 0x459a4bc8, 0x18e2f8a0 )
0x00007FF779C5AEC1 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x0, 0x5, 0x79c57760, 0x57d8bde8 )
0x00007FF779C5CCA1 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x3bcec8b0, 0x3bcec8b0, 0x8, 0x5955bfb9 )
0x00007FF779C5EC68 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x1, 0x0, 0x1, 0x0 )
0x00007FF779177610 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x84, 0x0, 0x0, 0x0 )
0x00007FF779176F5F NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x47f41e10, 0x5955c320, 0x0, 0x4900b9d8 )
0x00007FF778D4C010 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0xffffffff, 0x0, 0x1, 0x5955c760 )
0x00007FF778D45ADC NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x0, 0x5955c7c8, 0x0, 0x47f41e10 )
0x00007FF778D3D946 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x0, 0x0, 0x0, 0xffffffff )
0x00007FF778D4D4F5 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x47f41e10, 0x1, 0xffffffff, 0x0 )
0x00007FF778D4D47A NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x1, 0x1, 0xffffffff, 0x1aa )
0x00007FF778F4FA99 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x0, 0x1, 0x5955c960, 0x1 )
0x00007FF778F4C598 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x0, 0x4, 0x5955e190, 0x0 )
0x00007FF778F4AAA0 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x18e2f8a0, 0x1, 0x5955e260, 0x18e2f8a0 )
0x00007FF778F4A4EF NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x477878d8, 0x0, 0x18e2f8a0, 0x2 )
0x00007FF77A1E9356 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x5955e6f0, 0x5955e6f0, 0x0, 0x0 )
0x00007FF7776D4847 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x2, 0x48faca50, 0x1, 0x2 )
0x00007FF7776CB3B2 NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x2, 0x5955f250, 0x0, 0x2 )
0x00007FF7776B5F1A NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x48faca50, 0x1edaf560, 0x48fad0b0, 0x1 )
0x00007FF7796ADCFA NULL (NULL:0) (xtop:0x00007FF776880000) ( 0x0, 0x3fc01648, 0x2a6847c0, 0x0 )
0x00007FFE341EB314 NULL (NULL:0) (coretools_sh:0x00007FFE341A0000) ( 0x0, 0x0, 0x0, 0x0 )
0x00007FFE333769A2 NULL (NULL:0) (baselibmt:0x00007FFE33280000) ( 0x34eb2f00, 0x0, 0x34b342f0, 0x0 )
0x00007FFE900F1BB2 NULL (NULL:0) (ucrtbase:0x00007FFE900D0000) ( 0x0, 0x0, 0x0, 0x0 )
0x00007FFE92767034 NULL (NULL:0) (KERNEL32:0x00007FFE92750000) ( 0x0, 0x0, 0x0, 0x0 )