Drawing not allowing new views, tolerances

[shaunfather]

We just recently (this last week) upgraded to Creo4 and Windchill 10.2 from Wildfire 3 and Intralink 3.4... I'm trying to work on drawings, and am unable to add tolerances, tables, new views. I created a new part using legacy start parts and drawing formats and the tolerances are turned off (greyed out). The pictures I've attached are from a legacy drawing/assembly. I've never seen this issue anywhere before, with past upgrades I've done.

Any ideas of what I've turned off? Based off of what I have been able to find, tol_display is set to yes, and that should allow at least tolerance display and editing. I can do so in the model, but am unable to make them appear in the associated drawing.

[RandyJones]

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@shaunfather wrote:

We just recently (this last week) upgraded to Creo4 and Windchill 10.2 from Wildfire 3 and Intralink 3.4... I'm trying to work on drawings, and am unable to add tolerances, tables, new views. I created a new part using legacy start parts and drawing formats and the tolerances are turned off (greyed out). The pictures I've attached are from a legacy drawing/assembly. I've never seen this issue anywhere before, with past upgrades I've done.

Any ideas of what I've turned off? Based off of what I have been able to find, tol_display is set to yes, and that should allow at least tolerance display and editing. I can do so in the model, but am unable to make them appear in the associated drawing.

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Is the drawing you are attempting to edit locked in the workspace?

[Mahesh_Sharma]

Seems to be licensing issue. Contact your IT and reconfigure Creo 4.0 and add all available licenses (specifically Detail) in startup configuration. 

[shaunfather]

The drawing is not locked, but it appears to have been a licensing issue, at least for the majority of my problem.

I'm still unable to add tolerances to dimensions. 

[Mahesh_Sharma · Accepted solution]

For tolerance, set detail option tol_display as yes. Open any drawing File > Prepare > Drawing Properties > Change Detail options > Change the value of tol_display as Yes. Once Done, change the tolerance of Dimensions. 

[ParasYadav1996]

Reinstall creo 

Update Dat Code

Set default config. 

Reset all mapkeys and Shorkey

Restart system.