Error opening schematic file version 8

[MS_Santos]

Hello,
I have an error when I open some files on the network with a very long path in Schematic 8, the same error as follows print Schematic_2, in Schematic 4 the same file opens normally. Then when I open the file in Schematic 4 Schematic 8 stops working is there any solution for this?

[VladimirN · Accepted solution]

You can "Open a Support Case", here: https://support.ptc.com/apps/cs_loggers/case_logger/auth/ssl/log 

[MS_Santos]

Thank you very much, already open and support has already contacted

[VladimirN]

You're welcome.