PDF conversion from Creo 3.0

Hello @NC_10259806 

Not enough info to provide good guidance on. Asking therefore some questions to try to isolate the issue:

• Is it PDF or PDF U3D export attempt?
• Is it a data specific or generic issue?
  • if "data specific":
    • this may help if you're alowed to attach impacted data for a test on our side
    • if "unable" means "unexpected exit occurs upon PDF export attempt", You'll find guidance in article 343639 to troubleshoot this further
    • If "unable" means "unexpected error is produced upon PDF export attempt", Thanks in advance to share error message faced upon PDF export attempt
  • if generic:
    • From which environment PDF export is attempted (from prt? asm? drw?)
    • Please check that you're in the scope of a supported environment, as per what we document in PTC Platform Support pages (preferability browsed in the By Partner section)

As additional information:

1. We have no article/SPR describing generic unexpected behavior upon PDF export attempt in Creo 3.0 M160
2. No access to this datecode personnally, but I tested a PDF export from a simple drawing in Creo Parametric 3.0 M170 starting from a supported configuration, and export process worked as expected

Regards,

Serge