PDF plots differently

[BenLoosli]

Not sure this is the right area for this question, but here goes.

When I do a PDF plot from the Print menu, all of the lines and text are black, except a custom color for Pen 1 which is red.

When I do a plot on the server automatically from a Windchill check-in or just manually from Windchill, the custom color text is still red, the text in tables and table lines are black, but the format border, text pulled from parameters and object lines are blue.

Both Creo installs are using the same pen table pulled from a server location. The recipe file on the Windchill server has the Use pentable checked. The only difference is the server install of Creo 4.0 in M080 and the local install on the Windchill server for publishing is M110.

It is just one of those low level things that if I can find out what is causing the difference would be nice to fix.

[TomU]

Do you have the "pen_table_file" config option configured on the server?

Do you have the "pdf_use_pentable" config option set to "yes" on the server?

[BenLoosli]

This is the section of config.pro on the Windchill server which is the Windchill publishing machine.

! Printing & Ploting
!====================================================================
use_8_plotter_pens yes
pdf_use_pentable yes
! Pen Table location
pen_table_file <Common_Network_Drive>\PTC_Settings\Plotters\table.pnt
! Added for plotting - BHL 2019-02-13
pro_plot_config_dir <Common_Network_Drive>\PTC_Settings\Plotters

This is the section of config.pro from the common network install of Creo.

! Printing & Ploting
!====================================================================
use_8_plotter_pens yes
pdf_use_pentable yes
! Pen Table location
pen_table_file <Common_Network_Drive>\PTC_Settings\Plotters\table.pnt
! Added for plotting - BHL 2019-02-13
pro_plot_config_dir <Common_Network_Drive>\PTC_Settings\Plotters

[MartinHanak · Accepted solution]

---

@BenLoosli wrote:

This is the section of config.pro on the Windchill server which is the Windchill publishing machine.

! Printing & Ploting
!====================================================================
use_8_plotter_pens yes
pdf_use_pentable yes
! Pen Table location
pen_table_file <Common_Network_Drive>\PTC_Settings\Plotters\table.pnt
! Added for plotting - BHL 2019-02-13
pro_plot_config_dir <Common_Network_Drive>\PTC_Settings\Plotters

This is the section of config.pro from the common network install of Creo.

! Printing & Ploting
!====================================================================
use_8_plotter_pens yes
pdf_use_pentable yes
! Pen Table location
pen_table_file <Common_Network_Drive>\PTC_Settings\Plotters\table.pnt
! Added for plotting - BHL 2019-02-13
pro_plot_config_dir <Common_Network_Drive>\PTC_Settings\Plotters

---

Hi,

I guess that on Windchill server publishing process is running as system service. Therefore it does not have access to <Common_Network_Drive> (for example mapped network drive named X:).

[TomU]

I was thinking the exact same thing as @MartinHanak.  You might be able to look in the trail file or the 'std.out' file and see if anything is logged about not being able to access this path.  Better yet, just place a local copy on the cad worker and change the config to point to it.

[BenLoosli]

I will try that today.

Thanks