Using multiple screens with Displaylink

[bdelfgaauw-2]

Hi all,

I am using 2 additional screens on my laptop with Creo Elements Direct Modeling 19.

Both screens are connected on my Displaylink dock with usb 3.0.

Whenever I try to start Creo Elements, it starts up but freezes in the process.

When I disconnect the dock the program starts normally, and when I connect it again I can use it on all of the screens.

But when I then try to open a package or start a new drawing, it freezes again.

Does anyone have a solution or similar problem?

Thanks in advance.

Billie

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[ThomasKirkman]

Some laptops have dual video cards.  One for use without a docking station, and one that is used in conjunction with a docking station.  The dell 4600+ is one example of this type of setup.  It has a built in video card and a Nvidia card.

If you have this setup, and have an issue with the second video driver, it would explain this behavior.  Check your laptop configuration and update your video driver.

Regards

Tom