cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - If community subscription notifications are filling up your inbox you can set up a daily digest and get all your notifications in a single email. X

Issues with flexnetadmin 11.17.1.0

JH_9310184
8-Gravel

Issues with flexnetadmin 11.17.1.0

Hi there,
when I want to install flexnetadmin 11.17.1.0, a msgerror file is created in the folder with all files (see attachement). There are many messages there, all of them have the heading "Message DB wasn't loaded.".
In addition, the status remains permanently at "Being started...". ... but nothing happens.

Can someone help me? What is the reason for this? I need access to Creo Illustrate. 

 

Best regards 

Jonas 

1 ACCEPTED SOLUTION

Accepted Solutions

 Hi Jonas,

 

1. Please send your error log to PTC's technical support, here: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

2. Read the following article - "How to install PTC License Server with License Manager LMGRD for PTC Products": https://www.ptc.com/en/support/article/CS62129

View solution in original post

3 REPLIES 3

 Hi Jonas,

 

1. Please send your error log to PTC's technical support, here: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

2. Read the following article - "How to install PTC License Server with License Manager LMGRD for PTC Products": https://www.ptc.com/en/support/article/CS62129

Hi Vladimir, 

the process takes a little longer - but it works! Many thanks!

You're welcome.

Top Tags