cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

Creo program crashes using measure tool.

btorborg
1-Visitor
1-Visitor
‎Jun 19, 2017 04:46 PM
‎Jun 19, 2017 04:46 PM

Creo program crashes using measure tool.

Whenever I go to use the measure function in creo parametric 4 on a model or assembly the program freezes then crashes. Not an intermittent problem, this happens every single time the tool is used. the software has been updated since the problem started which did not help. Has anyone else had this issue and if so how was it resolved. Thank you in advance.

Labels:
0 Kudos
Notify Moderator
4 REPLIES 4
StephenW
23-Emerald III
23-Emerald III
(To:btorborg)
‎Jun 19, 2017 05:12 PM
‎Jun 19, 2017 05:12 PM

I would open a case with PTC immediately with a high priority. If you can't work, it's a big deal.

Notify Moderator
psobejko
13-Aquamarine
13-Aquamarine
(To:btorborg)
‎Jun 19, 2017 09:05 PM
‎Jun 19, 2017 09:05 PM

I've had that happen in Creo 2.0; fixed by updating to the latest drivers for the graphics card...

Notify Moderator
btorborg
1-Visitor
1-Visitor
(To:btorborg)
‎Jun 21, 2017 12:21 PM
‎Jun 21, 2017 12:21 PM

I opened a case with PTC and after updating the graphics driver it seems to work now. Thanks or the advice.

0 Kudos
Notify Moderator
STEVEG
21-Topaz I
21-Topaz I
(To:btorborg)
‎Jun 21, 2017 03:41 PM
‎Jun 21, 2017 03:41 PM

ben torborg‌

Mark this as answered if you believed this has answered your question.

0 Kudos
Notify Moderator
Announcements


Contact Community Management
Top Tags