Creoi simulate PGL error 1001

[ilyachaban]

If I try to Open Using Default Template for a result set, I immediately get an error message and then a fatal error. However, if I first launch Creo Simulate, and then use Open Result → Default Template, the same results open normally with no issues.

P.S. i don't have any Z:\ drive

[MartinHanak]

Hi,

I think you have to contact PTC Support.

[MikeBennett]

Hi @ilyachaban,  

I agree with Martin that a fatal error should be reported via a Technical Support case and if you open a case, be sure to add the traceback.log to the case as an attachment.

The Z drive in that information window is referring to the Simulate internal location and this directs to a pgl (graphics) file so if you open the case, I'd also recommend providing your machine and graphics information to compare to the certified and supported platforms for Creo 11.

Hope this gives a good start,

Michael