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Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 8836.

FabrizioCalandr
1-Newbie
1-Newbie
‎Mar 29, 2018 02:07 AM
‎Mar 29, 2018 02:07 AM

Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 8836.

Good morning,

 

I am experiencing this fatal error with CREO Parametric 5.0.0.0 when trying to plot a drawing.

Do you have any suggestion how to solve it?

Thanks,

Fabrizio.

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3 REPLIES 3
TomU
23-Emerald IV
23-Emerald IV
(To:FabrizioCalandr)
‎Mar 29, 2018 08:03 AM
‎Mar 29, 2018 08:03 AM

For something like this you would need to open a case with tech support.

https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

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BenLoosli
23-Emerald II
23-Emerald II
(To:FabrizioCalandr)
‎Mar 29, 2018 09:47 AM
‎Mar 29, 2018 09:47 AM

beta software bugs...oh wait this is the FIRST production release!

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Mahesh_Sharma
22-Sapphire I
22-Sapphire I
(To:FabrizioCalandr)
‎Mar 30, 2018 03:15 PM
‎Mar 30, 2018 03:15 PM

If you have traceback file, share here or submit a case with TS to investigate on your machine. 

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