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1-Visitor
Mar 29, 2018 6:07 AM UTC
Question

Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 8836.

Good morning,

 

I am experiencing this fatal error with CREO Parametric 5.0.0.0 when trying to plot a drawing.

Do you have any suggestion how to solve it?

Thanks,

Fabrizio.

3 replies

TomU
23-Emerald IV
Mar 29, 2018 12:03 PM UTC

For something like this you would need to open a case with tech support.

https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

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23-Emerald III
Mar 29, 2018 1:47 PM UTC

beta software bugs...oh wait this is the FIRST production release!

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Mahesh_Sharma
22-Sapphire I
Mar 30, 2018 7:15 PM UTC

If you have traceback file, share here or submit a case with TS to investigate on your machine. 

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