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Hello.
I am a student at HTW Berlin and I currently use Creo Elements Pro 5.0 Students edition.
When I installed it on my laptop, I had to generate a licence file.
Here is my question:
I might have to refresh my OS because of graphics problems (I am not sure if it is a hardware or software problem).
After the refresh, I will lose all installed programs.
Will it be possible to reinstall Creo Elements Pro just like I had done before and generate a licence file online with my student account or would PTC think I am trying to install it on another computer, making it necessary to contact PTC and explain the situation?
Regards,
M. Jakobi
Solved! Go to Solution.
Hi Marc,
Try to use "Academic Support Request" from PTC:
http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482
Hi Marc,
Try to use "Academic Support Request" from PTC:
http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482
Thank you!
No problem.
