Arbortext Content Delivery (FKA InService) currently supports the loading of WTDocuments, that contain PDF as primary content. In case those WTDocuments contain any other document type, such as MS Word, those should be loaded as IEGraphic type.
Please let me know if you have any further questions or concerns.
Senior Product Manager, Arbortext Content Delivery (InService), PTC Inc.
COVID-19: Customer Resources and PTC Updates - https://www.ptc.com/en/support/enablement/COVID19-Resources
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